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Debbie Millin
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Debbie Millin
CEO | Board Member | Entrepreneur | Speaker | HBS | debbiemillin.com | FemaleExecFavs.com
The customer is ALMOST always right, but sometimes you need to stand up for yourself and your team - you can read about a time when I did just that in this Women in Business blog. Others include a health-related wake up call I had in my 30's, beach favorites (the things I always have in my beach bag) and since we haven't done one in a while, a little something for the 'I Hate....' series.
Enjoy these quick reads and get back to your busy day.
Empowering Growth | Focus on Implementation Delivery | Purpose and value-driven
9 个月Thank you for sharing Debbie! I will never forget the day our exec stood up for the team on a client call. I was young and only ever heard the customer was always right. It was a strikingly similar situation...issues, customer claiming we weren't trying... and our exec assertively correcting them.. customer coming back around to admit they were wrong (that doesn't always happen!). I vowed to be that kind of leader myself someday. The commitment level the team had cranked up from that point on, knowing our leadership believed in us. Thanks for sharing !
Chief of Staff to the CEO at Appfire
9 个月I love all three foods you hate. The world is fascinating. (Though I agree that onions cling to us like almost no other food scent.) And "emotionally allergic" is actually a reasonable (and clever) way to put it.