The feedback trap - dos and don't of asking for feedback
Penny Haslam FPSA
World-class communication and workplace confidence. Top-rated, award-winning speaker, facilitator, coach, author. Used to present TV business news, but is alright now.
Hi there!
Feedback can be a brilliant work tool. When done right it promotes personal growth, builds confidence and strengthens relationships.
But before you jump in with a casual "How did I do?", there's a lot worth considering.
In my latest podcast episode, I share all my top tips on how to ask for feedback. Plus, a story about the worst piece of feedback I ever got during my time in TV – it still makes me wince! Have a listen and feel free to share it with your colleagues.
Listen and share my podcast (7-mins) - How to ask for feedback
Did you catch my nightmare story? It was painful, unfair, and completely unhelpful!
How to ask for feedback (the right way!)
Feedback is a big topic, so today we’re keeping it simple and discussing how to ask for it the right way.
1. Be clear on what you want
Before you ask, know exactly what you're after. Do you need reassurance, practical tips, or a fresh perspective? Your goal determines how you frame your questions, which means more useful answers.
Maybe you want specific advice on presentation skills or feedback on a project. The more specific you can be, the better.
A vague "How did I do?" might get you a polite "Good job!" – nice to hear, but not much help. Instead, ask targeted questions:
Precision makes feedback actionable.
2. Pick the right people
Who you ask matters as much as what you ask. Sure, you could go straight to your boss, but they might not always give you what you need. Consider asking a mix of people:
It’ll help you get a well-rounded, balanced view.
3. Timing is everything
Don’t corner people for instant feedback. Give them some notice so they can provide thoughtful input, not just a rushed opinion. If I’d given my editor a bit of time, maybe I wouldn't have ended up with that awful piece of feedback.
You'll see the quality of their input improve massively.
What if the feedback misses the mark?
Not all feedback hits home. Sometimes it's poorly delivered or just plain hurtful. Remember, feedback is simply information – not the ultimate truth about you. Take what’s helpful, thank them and move on. Don’t let it knock your confidence.
Best wishes,
Penny
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Group Marketing Director at KGK Genix
2 周I really enjoy this podcast - great work!
Career Coach, Keynote Speaker on Change, Presenter|Executive Producer - The GYFT Show Ireland.
3 周Interesting article Penny. I like the idea of being clear on what you want feedback on. Otherwise people risk undermining their confidence or credibility.
World-class communication and workplace confidence. Top-rated, award-winning speaker, facilitator, coach, author. Used to present TV business news, but is alright now.
3 周Sounds like you had a fab mentor! And hats off to you for seeking out the feedback, it is quite the challenge!
Helping busy women entrepreneurs to get more done with less stress
3 周That was really helpful, Penny! It's reminded me of a time that a valued mentor suggested that I ask a range of colleagues for feedback on specific aspects of my performance, and she helped me to identify who would be most likely to be clear, honest and supportive. Although it was a very challenging thing for me to do, it was hugely helpful and turned out to be a very positive experience.