Feedback Tools to Create Transformation
Fay Lawrence
Founder & Master Coach @ Global Profiles Group, LLC | MBA I help professionals who are ready to ELEVATE their Leadership Brand @work through workshops & 1:1 mentoring processes (English /Spanish or both ??)
We have been talking a lot about FEEDBACK
and its benefits for individuals, the team, and the leader.
Today, I would like to share three simple tools with you,
I would like to invite you to use them
(if you're not, already doing so) when giving feedback.
Needless to say, Tool #3 is my favorite.
Feedback Tools:
Tool #1: Balance Positive vs. Constructive Feedback: Create a balancing process as you provide feedback. Balance positive and constructive feedback to encourage improvement without discouraging the staff. Ensure your constructive feedback's weight and breath come with specific behavior descriptors.
Tool #2: Your Timing is EVERYTHING: Giving timely FEEDBACK, can increase the level of change. The importance of giving feedback promptly to address issues as they arise. Don't wait, days and weeks to address an issue. Address the issue the closest to the behavior you can.. I understand that conflict may be uncomfortable for you, but if you don't address it, the behavior will grow.
Tool #3: SBI Model (Situation-Behavior-Impact): This is a powerful framework for providing clear, specific, and actionable feedback. This has been my Super Power Tool, I use it, when behaviors are not clearly seen or recognized by the staff.
I want to expand on this last tool. Here's a detailed breakdown of how to use the SBI model effectively:
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How to Use the SBI Model:
Example:
My HR Insights:
I hope this information was valuable for you and your journey working with "humans".
Try one or all of these tools to provide constructive feedback to your staff or teams and share with me, which one worked best.
Blessings
Facilitadora de aprendizaje experta en liderazgo femenino, gestión emocional y liderazgo inclusivo. Ayudo a equipos y organizaciones a desarrollar un liderazgo consciente, ágil y humano.
9 个月Well said Fay Lawrence! ????