February Content Round-Up: CS Benchmark Results & 2021 Outlook

February's Content Round-Up saw Customer Success executives participate in the CS Benchmark Survey to share how their organizations performed in 2020 against the backdrop of an exceptional year. Resoundingly customer expansion contributed significantly to overall revenue growth. That is, in 2020 Customer Success became even more important for the success of businesses. 

Check out the results to compare how your organization fared and see what executives are planning for in 2021.