February Bud update | Introducing Bud's Intelligent Search feature

It’s time for another Bud Update! In this month’s newsletter:

• Introducing Bud’s Intelligent Search feature
• CU Times – Shared Accounts Podcast: AI for credit unions
• Emerj – The AI in Financial Services Podcast: Transforming personal banking with AI
• Have a look at what’s new in our Drive, Engage and Enrich products
• Help Bud: Apply to take part in a short user testing exercise and receive an Amazon voucher

Change the way your customers interact with their spending with Bud’s new Intelligent Search feature

Introducing Intelligent Search – a new feature that changes the way customers interact with their transactions. Harnessing the power of generative AI, your customers can now search their transactions and ask questions about specific merchants or categories, giving them a deeper insight into their spending. Intelligent Search also provides personalized summaries, relevant recommendations and tailored offers within the context of the individual’s search.?

Armed with this additional knowledge, your customers can understand their finances in a whole new way, and take control of their spending and financial wellbeing.

Discover Intelligent Search >>

CU Times Shared Accounts podcast: AI for credit unions

Bud’s CEO and Co-Founder, Edward Maslaveckas, recently featured on the Shared Accounts podcast by CU Times. Talking about the reality and promises of AI for credit unions, Ed believes that there’s a huge opportunity in this space for using AI to not only increase productivity, but also to connect with credit union members in a much more personal and usable way.?

Listen to the podcast >>

Emerj – The AI in Financial Services Podcast: Transforming personal banking with AI

Ed also sat down with Emerj Artificial Intelligence Research's Matthew DeMello this month to talk about the evolving landscape of personal banking.

Packed with valuable insights into the future of financial services, innovation, scalability and customer-centric strategies, it's a great listen if you want to gain a deeper understanding of how AI is reshaping the industry.

Listen to the podcast >>

See you at the American Bankers Association’s Conference for Community Bankers?

Are you heading to ABA’s Conference for Community Bankers in Phoenix? Bud will be there from February 16-18 – make sure you stop by our booth (#304) to talk all things personalization and customer segmentation.?

Psst… There’ll be a $250 Darden Restaurants voucher up for grabs. Come say hi to be part of our prize draw!?

Meet us at the event >>

Strategies for consumer-centric banking: Independent Banker webinar with Coastal Community Bank, Main Street Bank and Webster Five

Watch Bud’s latest webinar, hosted by Independent Banker, on strategies for consumer-centric banking. With a panel of community bankers, we explore the actions they would take to drive success, revenue and customer engagement.

Using tangible examples of data-led insights derived from transaction data already held by community banks, our panel are asked:

• What are the unknowns surrounding your community and consumer base?
• How could you better serve consumers both through digital channels and in branch?
• Are these data insights accessible without technical expertise?

Watch on-demand >>

Product updates

Drive:

• Enhanced segment building: Now, you can use your previously uploaded segments as a foundation for creating new, personalized segments. This simplifies how you manage your segments in Drive, allowing you to apply our in-depth insights to create highly personalized segments more effectively.
• New income dashboard: Gain deeper insights into your customer income streams with our new dashboard. Easily identify your top earners and those who don’t have any income. This comprehensive tool allows you to prioritize and tailor your outreach, maximizing revenue opportunities.
• New individual customer dashboard: Delve into the details of each customer's financial behavior with our new single customer dashboard. Explore trends related to their spending, income and savings to better understand their needs and how you can serve them best. This personalized insight helps you provide targeted assistance and enhance customer relationships.

Discover Drive >>

Engage:

Bud is now offering a range of 'plug and play' embeddable frontend widgets that clients can quickly and easily surface into their applications to help the customers manage their finances.

• The Financial Calendar widget provides a calendar view of a customer’s financial transactions for the past 12 months, enabling customers to easily track money in and out and better plan ahead. By highlighting daily spending trends and marking important transactions such as upcoming bills and income, this feature helps users stay on top of their finances and get a clearer understanding of their day-to-day spending.
• The Balances Over Time widget provides customers with dynamic, interactive graphs that visualise how account balances have changed over the last 12 months. Users can easily switch between different time periods, and between aggregated account views and single account views allowing a comprehensive visual representation of accounts at any given time.
• The Recurring and Forecasted Transactions widget gives customers a clear, consolidated view of upcoming financial commitments in the next month. It highlights recurring transactions such as subscriptions, bills, and loan payments, alongside forecasted payments based on previous spending patterns. This helps users plan ahead, manage cash flow and avoid unexpected expenses, supporting better budgeting.

Discover Engage >>

Enrich:

• New US taxonomy: We’ve released a new and updated version of our US taxonomy to allow us to express in more detail the various fees that customers are charged. This coincided with a retraining of our categorisation model which has resulted in an uplift in coverage by 1-2% without sacrificing accuracy. This means we’ll now be able to categorise an extra 10 transactions per end customer each year.

Discover Enrich >>

On-demand content

American Banker webinar: Harnessing AI for personalized customer banking experiences

Our CEO and Co-Founder, Ed, explores the critical factors necessary to optimize workflows that leverage AI to turn data into actionable insights. Along with American Banker, dive into effective data management and analytics, and the strategic use of AI to drive true personalization at scale in this engaging webinar.

Watch on-demand >>

CUbroadcast webinar: Unlocking growth for credit unions

Join Bud’s Account Executive Corey Horr, Great Lakes Credit Union's COO Elizabeth Osborne, and Keith Pfirrman, responsible for Growth at Akoya, for an engaging webinar exploring how transaction data can unlock growth, drive member engagement and maximize deposits for credit unions internationally.

Watch on-demand >>

Bud webinar: How to turn transactions into personalized insights

Behind every financial transaction, there are treasure troves of actionable insights ready for you to surface. Hosted by Product Manager, Thomas Purton, learn all about customer-centric money management features and engagement through enrichment, rich personalization capabilities and truly targeted messaging.?

Watch on-demand >>

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