February '23 Newsletter: Join Our Webinar About Contextual Intelligence

Dear reader,

Before jumping straight into this month's connected-home insights, we would like to invite you to our upcoming webinar about "Contextual Intelligence Data: Key to Broadband Operational Efficiency", taking place this Wednesday, at 11:00 am EST.?

The webinar will be hosted together with analyst firm Omdia and is a fantastic opportunity for broadband professionals to learn about:?

• The importance of understanding and measuring internet experiences for Telco CX management
• How contextual data allows audience segmentation as a foundation for hyper-personalized and holistic customer care
• Overtime and real-time analytics as a tool for optimizing OPEX and improving the bottom-line
• And so much more

Save your spot now!

Veego Wins Juniper Award as Best Customer Data Platform Solution

The Future Digital Awards by Juniper recognize organizations that are positioned to make a significant impact in the future. The category for "Telco Innovation" aims to award services that use technology to disrupt the current state of telecommunications, and Veego is proud to have been named 'Best Customer Data Platform Solution'. With our use of Artificial Intelligence, we enable CSPs to make intelligence-driven decisions about customer care, experience, and network operations. Read the full press release here, or get in touch with us.?

What's In Store For Telco Customer Experience in 2023?

Customer Experience Management has shifted from being a nice-to-have, to a must-have. This is especially true for communication service providers. With the growing impact of an economic downturn breathing down our necks, making smarter investment choices and boosting CX is critical to keeping costs low. Check out our article about the top 5 CX predictions for 2023:?

We would love to chat to understand your unique challenges and give you a first-hand look at the Veego technology. We invite you to learn how our holistic care and data solutions can redefine your approach to CX and operational efficiency.?

Talk to us!