February 2024
ChannelPorts
Leading Customs clearance agents and the home of CustomsPro - Complete a Customs Declaration in just two minutes
Truck Drivers Lounge at Folkestone Services
We're delighted to announce that the new facilities upgrade for Truck Drivers at Folkestone Services on the M20 is nearing completion.??
The comfortable and relaxing lounge sets a new standard with furniture and facilities more akin to an airline lounge than a transport café.?
A soft opening will take place in a few weeks prior to the official launch in the summer.
CustomsPro Video Explainers
On the ChannelPorts website we have number of explainer videos that show you just how straightforward CustomsPro is to use for all key customs declarations.?
Covering both import and export declarations alongside NCTS documents they take you step by step through the process in simple language.
This can be particularly useful for new starters, or for refreshers for staff coming back to using the system.
If there are any other videos that you would find useful please do let us know, we’d be very happy to prepare these and share on the website and with our wider community.
A Little More About Us...
2024 is a special year for us at ChannelPorts as we are celebrating our 50th anniversary as a business.
We were founded in Folkestone in 1974, by 1980 we had offices in 9 locations covering all RoRo ports from Harwich to Plymouth.
We've always been very digitally-forward, in 1988 we introduced market leading software to keep clients up to date on their clearance status for which we won a BIFA award.
In 1994 we opened the Freight Clearance Facility at Ashford Truck Stop for clearances of vehicles using Eurotunnel Services.
We took a big step forward in 2011 when we opened our TruckStop at Stop24, the first commercially dedicated RoRo clearance site.? We have been expanding and improving this facility since then. Stop24 also became home to ChannelPorts’ head office; we eventually purchased the site in 2022.
CustomsPro development started in 2017, in response to the Brexit vote.? It went live in January 2021 when we cleared a record 25,000 consignments in just one month!
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Partner Spotlight
We're excited to introduce a new section in our monthly newsletter where we shine a spotlight on some of our trusted partners. These partners offer valuable solutions and services that complement our own offerings, helping you streamline your business operations, enhance efficiency, and drive growth.
We'll highlight key partners and delve into how their solutions can benefit your business. We hope you find this feature informative and useful.
Our first partner to bring to your attention is RentUrApp, over the past few years we have worked together to create a solution that helps automate CustomsPro; but that is not all that they offer, they could help you with other ways to better manage your operations.?
You can read more about their solutions for streamlining transport and warehouse management in our blog.
Industry Roundup
DEFRA : Summary of Common Errors
In recent assessments of documentary checks conducted since January 31st 2024, DEFRA has identified several common errors that have hindered the efficiency of import and export processes. To enhance understanding and minimise future errors, DEFRA has provided official guidance addressing these common issues.
Checklist for Compliance:
1. Review documentation to ensure the presence of relevant commercial documents for low-risk consignments.
2. Verify the classification of goods to avoid misclassification as composites.
3. Attach one health certificate per import notification and provide accurate operator and establishment information.
4. Ensure compliance with attestation requirements and utilise official certificate models.
5. Confirm the presence of valid signatures, correct page numbering, and inclusion of regionalisation codes.
For more detail read our blog.
We trust you've had a good start to 2024. We at ChannelPorts are here to support you and your business - if you have any specific customs clearance queries do let us know how we can help.??