Features of Asclepius: 1. Support

When talking about a piece of software it is very easy to get carried away by describing an endless list of functions, components and features.

But how often do you sit back and think about the wider picture. What if you are unaware of the full capabilities of your software? What if you are using it incorrectly? What happens when something goes wrong?

The sales process is usually such a considered, yet frenzied process that these instances are brushed over and forgotten about.

A lot of companies will charge you for the 'pleasure' of accessing their support teams and using their 'helpful' online libraries to try and find answers to even the most simple of questions about your software. Is this ethically correct? You have invested (usually a considerable) sum for the use of a product, should the ability to use it to the best of its capabilities be included in the price you pay?

Kyeesha believe it should be.

When using any Kyeesha product you are assigned an account manager, who will walk you through the set up process, support you in the rare event of any technical difficulties and provide continuous training. You will deal with the same person from the start all the way through to resolution.

We would feel very uncomfortable if one of our clients was not getting the best possible experience from any one of our products, so this service comes as standard with all Kyeesha software products.

To go one step further, within Asclepius we have a dedicated practitioner guidance and support service (known as Pegasus). It has been created in order to improve practitioners’ access to appropriate information and guidance with specific reference to botulinum toxins, dermal fillers and LASER treatments. So if and when necessary, the practitioner can seek guidance and advice from the president of the UKSSAM, who will provide a personal response using evidence based research and years of experience.