Feature Highlight

In AgentDealer, a Custom Notification feature allows you to send targeted messages to users through mobile or desktop apps. Specific events or actions trigger Custom Notifications and can be used to inform users about important updates, tasks, or reminders.

Creating custom notifications has several benefits, including:

1. Targeted Communication: Custom Notifications allow you to target specific groups of users, such as employees in a particular department or users with a specific role. This ensures that your message reaches the right people, making it more effective.
2. Timely Updates: With Custom Notifications, you can send real-time updates to your users, ensuring they are informed about important events or changes as soon as they happen.
3. Increased Productivity: Custom Notifications can remind users about important tasks, deadlines, or events, helping to increase productivity and ensure that work is completed on time.
4. Improved User Experience: By keeping users informed and engaged, Custom Notifications can help to improve the overall user experience, leading to higher engagement and satisfaction.

Overall, Custom Notifications can be a powerful tool for communicating with your users and improving productivity and engagement. By creating targeted messages delivered in real time, you can ensure that your users are informed, engaged, and productive.

Custom Notifications are an option when building a workflow and can be combined with other notification channels like email and create a task reminder. The notification appears as a "Bell" notification on the homepage of your system. If you'd like to learn more about Custom Notifications, you can contact your Account Manager or submit a case through the Support Community.