Fear / Hesitation of Asking for help / Questions
In Most of the cases, the reason of not fulfilling the requirements or not reaching the timelines is lack of understanding / misunderstanding the deliverable. Let’s investigate a normal scenario,
Problem Statement – Outcome / Delivery gaps
Business Impact /s – Over-processing / Under processing; Delay in delivery / Missed deadlines; A low quality product, customer dissatisfaction etc.
Root Cause – lack of understanding with the requirements / product
Contributing factors ->
- No clarity on requirements
- Misinterpretation on timelines / schedule
- No clarity on stakeholders
Why do we face these kinds of situations? People do hesitate to ask questions by fear of rejection
- What if people think I am not skilled enough to understand the topic in one go?
- What if my question is silly for others?
- What If people make fun of me? I do not want an embarrassment in front of wider audience
- How can I ask for help when no one else is asking?
It’s very much important to understand –
Asking for help or asking questions doesn’t make you weak or less skilled than others. In fact, it shows
- Your interest and `strength in understanding the requirement and what help is needed to deliver the outcome.
- Your interest towards the learning as well as delivering the expected outcome, to add value.
- You know where you stand and what needs to be done to reach on next level.
Asking for help or asking questions – helps you,
- To understand the topic/ situation / deliverable better
- Avoid confusions / conflicts
- Opportunity to learn and improve
- Helps with collaboration and collaboration always leads to success
So do ask questions, seek an assistance whenever needed … Learn and keep Growing!!
Process Owner - Process Excellence (ITSM)
4 年Good one Prachi!
Service Manager for SCB Data Protection at Atos Origin Services
4 年Nicely one Prachi :-) Being vocal and asking questions is also an important factor!!
Process Automation I Digital Marketing I R&D
4 年Effective product management article !
Marketeer & Consultant | Pilot -Microlight Aircraft | Space enthusiast | Pet parent
4 年Prachi Kotmire Much appreciate the effort. There is absolutely no harm is clarifying something or seeking help. I feel it helps in doing a task better, faster and efficiently. Good read.
Coach | Instructor | Mentor | Certified Lean Six Sigma Black Belt
4 年Very well written and focused around what happens around us on day to day basis !