Fair Water Billing for New Builds: Supporting Tenants During Lawn Establishment

When it comes to new builds, the lawn establishment phase is a crucial time for both property owners and tenants. A freshly laid lawn requires consistent care, particularly in the early weeks, to ensure it grows lush and healthy. This process, however, can lead to higher-than-average water usage, raising the question: how can landlords approach water billing in a way that’s both fair and transparent?

The Importance of Fair Billing

New lawns typically demand frequent watering—often twice daily—to establish deep roots and prevent drying out. For tenants, this can result in unexpectedly high water bills during the first billing cycle. This increased usage benefits the property’s landscaping and overall value, but it’s an additional cost that tenants may not anticipate.

To build trust and goodwill, offering a one-time adjustment or credit on the first water bill is a fair and practical solution. It acknowledges the extra usage tied to lawn care and sets a positive tone for the landlord-tenant relationship.

Best Practices for Addressing Water Usage

Here are some tips for handling water billing during the lawn establishment phase:

1. Review Usage Thoroughly: Analyse the water bill and determine the excess usage directly tied to lawn establishment.

2. Communicate Clearly: Inform tenants about the watering requirements for the lawn and explain the rationale for the credit or adjustment. Transparency is key to building trust.

3. Establish Future Expectations: Once the lawn is established, provide tenants with clear guidelines for standard watering practices to prevent confusion in future billing cycles.

4. Document the Process: Keep records of the water usage analysis and the credit provided for reference in case of future inquiries.

Why This Matters

Taking a proactive and fair approach to water billing not only protects your tenants from unexpected costs but also ensures that your property’s landscaping thrives. It’s a win-win solution that reinforces a positive and professional relationship with your tenants.

Let’s Work Together!

At Aqwasun Estate Agents, we’re passionate about helping landlords and property managers navigate challenges like water billing with confidence. Whether you need advice on tenant communications, billing policies, or property maintenance strategies, we’re here to help.

Let’s connect today to ensure your new build is set up for success—for you and your tenants!