Factors Affecting Successful Logistics Programs

The?key to a modern-day successful logistics program?and 3PL relationship relies on many factors that impact all stakeholders: shippers, carriers, employees. Mainstream processes such strategy development, implementation/integration, execution, and continuous improvement are table stakes in creating a successful stakeholder relationship and logistics program. But what about some of the other “soft” factors that add additional value to the relationship, success of a logistics program and that gives stakeholders a competitive advantage?

The performance of supply chain logistics programs is more important than they ever have been given the current marketplace conditions and high demand placed on the industry. The relationship you have with your providers has deeper value today than in previous market cycles. Research shows that the better relationship you have with stakeholders (and providers) yields higher levels of trust, confidence, and overall performance.

Many think of relationships in terms of strategy, execution, contracts and agreements on how business will be transacted. This is where I would suggest there are opportunities for shippers and carriers to drive deeper relationships with those providers to achieve better results and outcomes. “Soft” factors that go beyond contracts and execution, and that drive more value, insights, and a competitive advantage.

Discover the deeper details of three "soft" factors that accelerate a successful logistics program...