FACTORS AFFECTING A LOGISTICS ORGANIZATION FROM A SALES PERSPECTIVE

1.???CUSTOMER SALES CALL

In a 3PL organization sales call is very crucial in bringing customers on board. It includes physical visits (appointments or contact) telephonic conversation or an electronic medium via WhatsApp or any other application for that matter. E-mail marketing is one of the most modern and versatile ways of sending messages and acquiring customers.

2.???FOLLOW UP ON MISSED CUSTOMERS DURING VISIT

During the sales call. If periodical records of the customer visits are acknowledged and set accordingly and thorough follow-ups are done we can analyze the reason as to why they have refused our business offer. And we can find out how to employ strategies when we come across such issues and try to get more customers on board.

3.???VOLUME THROUGHPUT IN A GIVEN TIME FRAME

When plenty of cargo is being sent from the warehouse to other parts of the globe. The throughput. Determines the level to which that organization is being trusted by the customer. So the more the volume.More customer reputation.

4.???REVENUE BROUGHT ABOUT BY BUSINESS PROCESS

Profitability is a measure of an organization’s profit relative to its expenses Organizations that are more efficient will realize more profit as a percentage of their expenses than a less efficient organization that must spend more to generate the same profit .so one must skim costs effectively to streamline the expenses and bring about good revenue. Costs involved in packaging, fuel costs labor charges, and stevedoring must be managed properly for the same.

5.???PROMPTLY PAYING AND CREDIT-WORTHY CUSTOMERS

?Customers who issue all their payments within the stipulated time are a good boost to contributing to the 3PL organization’s financial integrity, On the other hand, fraudulent customers will cause to compromise the financial integrity it is paramount that the customer provides proper payments as the customer is the one that ultimately pays the bills.

6. ON-TIME DELIVERY ?OF THE SHIPMENT

Customers will always love timely delivery .when we deliver on time, It helps us to provide a better customer experience. After all, a happy customer is the best business strategy.