Express Managers join forces for group sortation challenge in new academic term start.

Forming the square of sharing knowledge, achieved through leadership, team work and sortation skills.

Returning from summer break in Aug, late summer heatwave, our rising stars in express, the Express Manager degree students at University of West London from a range of brands including DB, Evri FedEx Logistics FedEx Freight Viking UK Whistl UK Ltd joined forces across their two year groups for an opening term, team builder exercise. Set in the context of sortation, an exercise challenge of?locations and positions that saw the whole group at table to scope locations and get a perfect delivery line at the interactive table of learning.

Dr Tracey Worth updates on the new, year one progress.? Year one students began? their year with an assessment of learning that reflected on dates in sector from the first e-retail, Sting CD order delivered to door through Covid acceleration to latest numbers in final mile with 2024 peak in sight. The candidates begin their academic year on module three,? ‘Route optimisation’, a lens on rural and urban variation, density of delivery number, route size and length optimization. Headline discussion was three S strategy, Speed, Security, Service. A line to profitability and customer promise to achieve first time every time KPI success is all on the weeks ahead learning plans.

Year Two students started the year investigating Industry Standards and Practise, the purpose and application leading to the delivery of the highest of standards. Next was Marketing and Customer expectation model led the students to question the expectations of the customer to the service delivery requirement and looking at the Gap Model to understand when this was met. After studying external effects of the express delivery service the current module was to understand Leadership in the sector, management styles, mentoring and coaching leading to a case study assignment from a real work place study.

Looking at front line of express delivery, both year students were challenged to find the most important duty of a driver at door. Matching the recent trailblazer education meetings they delivered duty one of a driver is Ambassador to brand.

The rest of the year ahead looks strong for the degree apprentice candidates who are working toward presentations on their route optimisation project that will be delivered before they break to return to their own brands for peak.