Exploring AI in HR: An experiment with learning & development
Sholeh Esmaili-Montoya
CHRO @ Getmyboat | Startup People Leader, Operator & Coach | Building People & Talent programs and teams from the ground up
At Getmyboat, we cultivate a culture of continuous learning and innovation. As part of this, we have been exploring ways AI can assist teams in their work. Recently for our HR team, Shannon Gapinski, PHR , and I set out to experiment with using generative AI to help us analyze our team's development goals to create a Learning and Development Toolkit, tailored to the skills requested by our team. This would be an additional resource alongside our annual L&D allowance to support people's learning and development journey.
Background
At Getmyboat, we believe in empowering each team member to take ownership of their learning and development and that long-term growth and development can be achieved through continuous learning. Learning happens during the day-to-day hands-on experience, working with others, and attending educational workshops and trainings. As a globally distributed team, we recognize the importance of providing flexible and adaptable learning resources that cater to the varying time zones and learning styles of our team members.
Approach & Implementation?
Below is the five-step process we used to experiment with using AI to analyze our team’s development goals to create a personalized Learning & Development Toolkit for the team:
Step 1: Gather data on employee development goals and remove any personal or company-identifiable information.?
Step 2: Ask AI with detailed prompts and follow-up questions to analyze the data to identify skill development goals and how often each was mentioned to gauge how much of a theme it is across the company.
Step 3: Use the analysis to guide decision-making on which skills to include in the Learning & Development Toolkit that would support both individual development goals and company goals.?
Step 4: Design a Learning & Development Toolkit with curated learning materials (in various delivery formats) along with tools and templates that help people put the skills to use right away. Some of the topics for us included Coaching, Problem-Solving, Project Management, Adaptability, Time management, Goal Setting, and Strategic Thinking.
Step 5: Roll out the toolkit to the team with a plan to review adoption, provide nudges, and request feedback within the first six months of its launch to check in on its effectiveness.
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Some of the tools we used along the way:?
Lessons Learned
We plan to keep this toolkit up-to-date by iterating on it over time based on feedback we receive and any new skills that are identified at the intersection of individual development goals and company goals. Below are a few lessons that I wanted to share:??
Conclusion
I encourage anyone who has hesitated to explore AI to give it a try and see what you can take away from the experience. With numerous AI-powered tools already available, and technology constantly improving, it's only a matter of time before AI becomes indispensable for HR and Recruiting (People/Talent) teams looking to optimize their operations and stay ahead of the curve. I’m looking forward to continuing to learn about and experiment with AI.
In what ways has AI helped you with your work?
#getmyboat #AIinHR #HR #HumanResources #People #LearningandDevelopment #AIandLearning
Strategic Design for Global Brands through Positive Design Leadership.
10 个月So interesting, Sholeh Esmaili-Montoya. AI is definitely changing our way of working, also in design production.
Co-Founder & COO, Intelligent DataWorks; Global Marketing & Growth Executive; Author of THE ART OF PROMPT ENGINEERING & INFLUENCE UNLOCKED
10 个月Sholeh Esmaili-Montoya - great post and initiative to check things out and set up a process. The landscape is changing rapidly so keep experimenting - it’s not nearly as scary or hard as people think! If you are looking for an “all in one” solution, Intelligent DataWorks is a business productivity platform that integrates AI, Big Data and your own business data. Our first offering is for the HR community so maybe it could be a help. :)
Head of Talent and People l Founder of Recruiters Unite
10 个月That's fantastic! Thanks so much for sharing!