Explore the Latest Trends in L&D with Amy Edmondson and Atana's Expert Contributors

Welcome to the Atana Newsletter. Each month, we share ways to help you build a safer, more inclusive, and respectful workplace.

Amy Edmondson on L&D’s Role in Building Psychological Safety at Work

61% of employees who experience low psychological safety typically feel tense or stressed during their workday, compared to 27% when psychological safety is high. (American Psychological Association, 2024 Work in America Report)?

Building psychological safety has become a top priority for leaders due to its tremendous organizational benefits. Amy Edmondson , 美国哈佛商学院 professor and author of "The Fearless Organization" and "Right Kind of Wrong," discussed L&D's role in an exclusive conversation with Atana.

Edmondson's key takeaways for L&D professionals include:?

• Why interpersonal skills training is crucial for building psychological safety?

• How linking psychological safety to business KPIs (like customer satisfaction) helps prioritize it?

• A key question to assess team psychological safety?

Read the full article

3 Subtle Forms of Control in Leadership??

When it comes to leadership, style matters.??

In a new post, Atana Sr VP Joel Onyshuk reminds us what it feels like to have an overly-controlling boss. He then contrasts that with the empowering leadership style of former Southwest Airlines CEO Herb Kelleher and the "love and release" leadership philosophy of Thrive Restaurant Group 's Chief People Officer, Ryan Bond .?

Onyshuk cautions leaders to be wary of three common fear and control pitfalls:?

1. Misguided kindness— such as keeping an underperformer on staff even when it’s clear they’re not a good fit?
2. Micromanaging a task under the guise of assistance (when you really don’t trust the employee to get it done right)?
3. Shielding employees from challenges that could help them grow?

He summarizes by passing along a profound challenge to leaders everywhere.?

Read the post?

Hear the podcast with Ryan Bond

Are you measuring Employee Lifetime Value (ELTV)??

Employees often contribute much more than just their daily work skills. HR departments now view employee impact through a broader "sphere of influence" lens.?

Read the latest article from HR Tech expert Steve Goldberg , who explains how ELTV factors in:?

• Employee connections' impact on recruitment and retention?

• Contributions to diversity, inclusion, and company values?

• Transparent and respectful worker management?

• Preventing toxic behavior like harassment?

Goldberg also explores specific ways L&D can improve ELTV and why organizations should view ELTV the same way they view Customer Lifetime Value (CLV).?

Read the post

Break the Cycle of Bystander Inaction?

Why do people often fail to intervene when they witness wrongdoing? It's a phenomenon known as the Bystander Effect. Research shows single witnesses will act 85% of the time, but this rate decreases as the number of bystanders increases. People are less likely to help when they assume someone else will step in.?

Our popular post, Bystander Intervention vs Bystander Apathy, explains the causes of this behavior and how building a culture of "upstanders" is key to building a harassment-free, respectful workplace.?

Read the post

Explore our Bystander Intervention Training Resources???

We're proud to announce our two Brandon Hall Group ? HCM Excellence Awards? in Learning and Development: Gold for Best Customer Training Program and Bronze for Best Compliance Training. Made possible through our trusted partnership with Harbor Freight Tools, our "Behavior-Changing Harassment Prevention Solution" elevates standard compliance training to drive positive impact. This data-driven, behavior-based program fosters a culture of respect while delivering measurable results across the enterprise.?

Read the press release

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