Expert in the Spotlight: Prof. Kiki Lombarts
Eric van Velzen
Founder @ Esperto | On a Global Mission to Transform Knowledge into Impact | AI-Powered Tools for Experts & Coaches to Achieve Lasting Success
Fostering Physicians’ Professional Excellence and Compassionate Care
In healthcare, excellence for the patient includes the best possible clinical outcomes and compassionate care. This requires physicians with clear minds and warm hearts and healthcare professionals who are fit to perform. At the forefront of this mission is Prof. Kiki Lombarts, a leading voice in physicians’ professional performance, compassionate care and well-being.
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Introducing Prof. Kiki Lombarts
Kiki Lombarts is professor of professional performance at Amsterdam University Medical Center, University of Amsterdam, the Netherlands, and a globally recognized expert in medical professionalism and healthcare quality. With over three decades of experience, her research, teaching and consultancy focus on improving the quality of care through professional growth, compassionate care practices and building fair and supportive work environments. Prof. Lombarts heads the Amsterdam-based multidisciplinary research group Professional Performance & Compassionate Care (PP&CC).
Through her work, Kiki Lombarts aims to support physicians and other healthcare professionals in striving for excellence, delivering humanistic practice and giving account of their performance. Her ultimate goal is to ensure high quality care for patients, delivered by healthy professionals in supportive work environments. She has a special research interest in the representation, roles and experiences of female physicians, and actively promotes gender equality in medicine.
Supporting organizations and professionals
Most healthcare professionals are dedicated to best serve patients, populations and society. Delivering high quality patient care, medical education and research, requires organizations that facilitate their healthcare professionals in optimally fulfilling their multiple professional roles, as caregivers, teachers, supervisors and/or researchers. Kiki’s work has been instrumental in guiding organizations to prioritize and support the well-being and high performance of their frontline healthcare workers.
Since 2008, Kiki Lombarts and her Amsterdam UMC research team developed multiple tools to assess and support the individual and collective performance of physicians, work and learning climates of physicians and nurses, and the experienced well-being of healthcare teams. Tools are robustly developed in collaboration with its end users (healthcare professionals), building on and adding to scientific knowledge. Since all tools are embedded in practice and time, they are periodically scientifically revisited and recalibrated to ensure valid and reliable results for use in practice. The results of assessments are meant to facilitate continuous performance improvement; whether, and if so how effective this is, is one of the many research questions. Lombarts’ research portfolio on professional performance further includes key themes such as feedback, reflection, self-assessment, team collaboration, professional fulfillment, psychological safety, well-being of medical specialists, role modeling in medical education, maintenance of registration policies, gender equality in medicine etc.
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Our Collaboration with Kiki Lombarts & the PP&CC team?
At Esperto, we’re honored to collaborate with Prof. Kiki Lombarts to support her vision. Using our platform, the assessment tools developed by Kiki’s team over the years, provide actionable insights into the (clinical and educational) performance of physicians and their perceived well-being at work, helping professionals and their organizations identify strengths and areas for improvement.
By automating reporting and delivering intuitive data, our tools aim to empower healthcare professionals and their organizations to implement meaningful changes that benefit both caregivers and patients.
Why Kiki’s Work Matters
Healthcare is one of the most demanding fields of work. Formal medical specialist training may take up to 12 years or even more, and once in practice physicians face huge responsibilities and many other challenges. Common work stressors are high workloads, irregular work hours, administrative duties and emotional and mental challenges. Kiki’s work addresses these challenges, offering strategies to enhance professional growth, performance and well-being for individuals and teams.
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Learn More?
Discover more about Prof. Kiki Lombarts’ work in professional performance and compassionate care. Explore how her tools and assessments contribute to the development of professionals and healthcare organizations, supported by Esperto’s assessment platform.
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