Expert or Over-claimer?
White Dragon Access & RopeGeeks 2022

Expert or Over-claimer?

In this small article I’ll look to touch upon What makes an expert, Who deems a person an expert and the pathway that may be taken to reach the godly guru status! It will hopefully raise some questions and promote conversation.

We see it all the time, "Being EXPERTS in Rope Access" or "Our EXPERT team of Rope Access technicians". but who decides whether they are actually an expert? Are they misconstruing the word expert? or are they self proclaiming?

Expertise is what separates the amateur from the true master in almost any field.?

While it might seem easy to point out who is and is not an expert, agreeing on a definition of expertise is not always so easy. Is it about how much you know? Is it about being able to perform an action well? And at what point does a person move from being merely good at something to being a bonafide expert?

Definition: expert?

a person who is very knowledgeable about or skilful in a particular area.

or

having or involving a great deal of knowledge or skill in a particular area.

So from the above definitions we can see that to be defined as an “expert”, You have to be very knowledgeable and skilful in a particular area.?

But who determines whether you have enough knowledge and skill?

Who decides who is an expert??

Clients and their perception? Peers? An Assessor? An Auditor??Self proclaimed?

Is that enough to award the accolade of expert?

Some argue that?expertise comes from lived experience and not by getting a 'piece of paper', We need to be careful with the experience argument, I've seen it first hand, He's an IRATA Level 3 with 25 years experience as a supervisor. Unfortunately he's been doing it wrong for 25 years! The guy that never made it to Level 3, yet has taken on the role of Technical Authority Or the ones that have a very narrow spectrum of work experience or in some instances no work experience at all (ie an instructor that has never worked on a work site).

Researchers have tried to investigate how long it really takes to become an expert in any given field. They have sought to determine how much time someone would have to devote to the study and practice of a subject to be considered an expert.

The ??,??? Hour Rule

One belief is that the key to becoming an expert is to devote at least 10,000 hours to the study and practice of a subject. This idea is based on a 1993 study in which researchers found that the most accomplished violinists at a music academy had spent an average of 10,000 hours practicing their instrument.?

Skilled Isn't the Same As Expert

Some suggest that it is sometimes around the 20,000- to 25,000-hour mark that people truly become experts or masters of a skill or subject.?

Some Skills Take Longer to Acquire

Would you call an IRATA level 3 an expert? Does this depend on years of experience?

Let us look at the path a rope access technician will take in the IRATA Training, Assessment and Certification Scheme.

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(Figure 1 – Flowchart showing qualification process Pg 8 TACS)

To take your IRATA Level 1 the requirements are: minimum age of 18 years; no previous experience required; has an aptitude for working at height.?

Minimum 4-days training course?1-day independent assessment?

Minimum 12 months experience and 1000 working hours logged to be allegeable to take the Level 2.?

Again there is minimum 4-days training course in rope access, rigging and rescue.?1–day independent assessment.?

Minimum 12 months experience and 1000 working hours logged,?to be allegeable to take the Level 3.?

Once again minimum 4-days training course in advanced rope access techniques, 1-day independent assessment

?So at the end that 18 year old is now a 20 year Level 3 Rope Access Supervisor. 2000 hours, Expert? or was skilled enough to learn a succession of manoeuvres and techniques to pass a one day assessment?

Does this need to be looked at?

Should you have the ability to become a supervisor at the age of 20? Should it be that for levels 1 and 2 you have to complete the full term of the ticket validity (3 years) thus having built up minimum 6 years of experience.

(Please be advised this does not include any extra CPD that the technician may of completed)

Something else I have witnessed of late is where companies and individuals have been coming out quite publicly on social media platforms with false facts and information, trying to give off this aura of expertise when really all they are doing is “over claiming”.

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The Dunning-Kruger effect is a?cognitive bias (deviation from the norm) whereby people with limited knowledge or competence in a given?intellectual or social domain, in this case Rope Access,?greatly overestimate their own knowledge or competence.?

There has been new research that reveals that the more people think they know about a topic in general, the more likely they are to allege knowledge of completely made-up information and false facts, a phenomenon known as “over-claiming”.

Over claiming can be dangerous to both the individual, third parties and to company reputations, especially if what they are saying proves to be false.?

It seems sometimes to be financially driven where coming out with made up facts and techniques or just labelling themselves as experts within the field to win work or impress clients is part of the sales method.

“Find your level” (To reach one's level of proficiency, comfort, or competency in a particular area.)

So how to become an expert?

The bit that all you wanna be experts have been waiting for! Theres no one answer to this question I’m afraid. So many different studies have tried to answer this question, whether it be the amount of hours practiced, IQ of the individual, natural talent, experience gather over time. I believe it is a fusion of disparate elements, a whole mix of different things that come together.

If someone asked me how to become an expert I would only be able to give them a list of things to do that will possibility set them on the right pathway.?

Learn, Do, Appreciate, Share, Respect and Achieve.

I will leave you with a quote from a friend of mine, who sums it with:

“The thing to do is never consider yourself an expert, that way you will aspire to be one and you will never stop learning from others”.

Steve Tilling

Rope Access & Rigging Specialist

7 个月

I don't think that anyone can proclaim themselves to be an expert. Expertise is a process of learning that is never complete. It is somewhat fractal, in that the more you know, the more you find in the edge cases, and thier edge cases and on and on. Nuance is the landscape for the learned. I do belive that some people are experts, but the recognition of that fact must come from independant sources and peers. In short, to be an expert is something bestowed on you by others and never self proclaimed.

Riccardo Roberts

Director Vertical Rigging Services , Rope Access & Specialist Training

1 年

Another good article James thanks for taking the time to raise these issues . You make good points around the time taken toget certain tickets or levels it’s flawed and companies or employing company need to be stronger . I’ve had the privilege to work with sone very talented and switched on guys I’ve chosen to learn from each one . The more sometimes I’ve learned the more I realise that I know very little and need to keep growing or ifade and stagnate . I feel this very strongly it’s a person’s attitude to what they do and how they learn that is huge .And when ego gets too big or they think they are the mustard then I’m very wary of them expert or not . Keep humble move fast and stay low ?? Cheers Ric

Graham Akroyd

Managing Director, Data Structures

1 年

Back to the old practice makes perfect error......good practice makes perfect. Self definition is a dangerous area, and title does not make the individual. Constant learning (every day is a school day!) and communication with your peers at all levels assists in gaining expertise. My father was a mountain guide for 40+ years and MR for longer but he never considered himself an expert as he wanted to learn every day....I approach my work in the industry the same way. I you believe you know everything you will learn nothing....my 2 cents James Hollingsworth

Franco Grasso PhD

Seguridad y Emergencias en Alturas

2 年

to be an expert it is also necessary to take adequate training: how expert is a person who works with the Rope Access method without the basic required training on working at heights? How expert is a person with a supervisor title, without having received any specific training for management of aspects related to labor laws and industrial safety? experience has nothing to do with the analytical ability to verify two points of contact and find them even where there are none! Due to the above and much more, the training offered by Irata is already very incomplete and sometimes even poorly planned and this is not a case of international reference organizations such as ANSI, OSHA, ISO, CEN, CE, etc. And finally... which professional, when operating away from the legal framework, would justify this by exhibiting a plastic credential from a private association?

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