Expense Control: The Secret Weapon to Dealership Profitability
Travis Hawk, MBA
Experienced Financial Leader | Specializing in Operational Turnarounds, Cash Flow Optimization, and Strategic Growth | Fractional CFO / Controller
Title: "Expense Control: Protecting Your Dealership’s Bottom Line in a High-Interest, Low-Margin Market"
Introduction: As grosses on car deals continue to shrink, controlling operating expenses has become more critical than ever for maintaining profitability. While many dealerships focus on increasing sales to offset declining margins, real gains can be made by reducing expenses without compromising operational efficiency. This article explores key strategies for controlling costs in your dealership, from managing labor and advertising expenses to optimizing inventory and floor plan management.
1. Labor Costs: Outsourcing and Efficiency
Labor is one of the highest operating expenses in any dealership. Traditionally, dealerships have relied on in-house accounting, payroll, and administrative staff, but outsourcing is an increasingly viable option to reduce costs without sacrificing quality.
Outsourcing Accounting Overseas One of the most effective ways to slash labor costs is by outsourcing dealership accounting tasks overseas, where labor is significantly cheaper. Dealerships can reduce accounting payroll costs by as much as two-thirds while maintaining access to skilled professionals. For example, if you're paying $60,000 annually for an in-house accounting professional, outsourcing the same tasks could cost you as little as $20,000 per year. This makes outsourcing a powerful cost-saving measure in an increasingly competitive market.
By partnering with an experienced team overseas, you can ensure your accounting is handled professionally and efficiently. For dealerships that are new to outsourcing, working with someone who has experience in managing offshore accounting teams can help guide the process smoothly.
2. Advertising and Marketing: Maximizing ROI
In times of shrinking margins, dealerships must be laser-focused on ensuring that every marketing dollar delivers strong returns. Gone are the days of throwing money at broad advertising campaigns without measuring results.
Focus on Vendor Performance Dealerships often work with multiple advertising vendors, but not all provide the same value. By regularly assessing the return on investment (ROI) for each vendor, you can decide which relationships to maintain and which ones to cut. Focus your marketing spend on the vendors that deliver the highest quality leads and sales conversions.
Shift to Digital Channels Digital marketing channels such as Google Ads, SEO, and social media tend to offer higher ROI due to their ability to target specific demographics and track performance. These channels allow you to reduce ad waste and spend more efficiently. Dealerships should shift budgets from traditional advertising to digital platforms where results are more measurable and trackable in real time.
By analyzing advertising performance regularly, dealerships can consolidate efforts on high-performing campaigns, further reducing expenses without losing market visibility.
3. Floor Plan Management: Reducing Inventory and Managing Interest Rates
With interest rates at their highest since the early 2000s, managing floor plan interest and inventory stocking is vital to controlling costs. Many current managers have never experienced high interest rates coupled with the need for lower inventory levels, making this an essential area of focus.
Managing Floor Plan Interest Floor plan financing enables dealerships to stock inventory without paying for it upfront, but the rising interest rates make carrying excess inventory expensive. To manage these costs, dealerships should carry fewer vehicles than during periods of lower interest rates.
Improving Inventory Turn Rates The faster a dealership turns its inventory, the less time vehicles sit accruing interest. Stocking in-demand models and monitoring market trends closely will help move vehicles off the lot faster, cutting down on both floor plan interest and holding costs.
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4. Vehicle Holding Costs: Minimizing Time on the Lot
One of the hidden expenses that can significantly impact profitability is the holding cost of vehicles. This cost includes everything from floor plan interest to depreciation, insurance, and maintenance for cars sitting on the lot. Holding costs increase the longer vehicles remain unsold, so minimizing the time vehicles spend on the lot is crucial.
Understanding Holding Costs For used vehicles, the formula for calculating holding cost involves subtracting the used vehicle variable expense from the total used vehicle departmental expense, then dividing by the retail inventory count and number of selling days in the month.
While the formula is straightforward, its implications are powerful. By tracking holding costs and moving vehicles quickly, dealerships can dramatically reduce their overall expenses. For more details on calculating holding costs, visit www.dealershipsupportsolutions.com.
5. Outsourcing Vehicle Marketing Analytics with Lotpop
In addition to controlling direct expenses, optimizing your inventory and marketing performance can generate significant savings. This is where partnering with a tool like Lotpop comes in. Lotpop helps dealerships by providing inventory and marketing insights, helping them understand vehicle performance, manage inventory effectively, and increase their First 30 sales rates.
Dealerships that have successfully implemented Lotwalk Analytics, in conjunction with Lotpop, have seen higher inventory turnover and better marketing ROI. Chris Keen, Senior VP of Dealer Relations at Lotpop, works closely with dealerships to ensure that their marketing and inventory strategies are fine-tuned for maximum performance. For more details, connect with Chris Keen here.
6. Vendor Contract Negotiation: Strategic Source
Another area where dealerships can control costs is by reviewing and renegotiating vendor contracts. Strategic Source is a vendor that specializes in helping businesses analyze their existing vendor agreements and negotiate better rates. They work with companies across the automotive dealership sector and other industries, leveraging their expertise to find cost savings in areas such as advertising, supplies, technology services, and facility management.
By working with Strategic Source, dealerships can ensure they are not overpaying for critical services, which can make a significant difference to the bottom line. Whether it's negotiating better rates on your marketing vendors or cutting facility management costs, Strategic Source can help unlock hidden savings that directly improve profitability.
Conclusion: Effective Expense Control Equals Profitability
In a market where gross profits are shrinking, controlling expenses is the key to maintaining a healthy bottom line. From labor costs and outsourcing to managing floor plan interest and improving inventory turnover, dealerships have multiple levers to pull when it comes to reducing operational costs.
By carefully analyzing and controlling these expenses, dealerships can remain profitable even in a challenging environment with high interest rates and shrinking margins. For a more detailed breakdown of how you can manage costs and optimize performance, visit www.dealershipsupportsolutions.com.
About Us: At Dealership Support Solutions, we specialize in helping dealerships improve profitability through effective expense control, inventory management, and optimized marketing strategies. Our solutions are tailored to meet the unique needs of each dealership, ensuring maximum cost efficiency and operational success. Visit www.dealershipsupportsolutions.com to learn more.
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