Exotic Flights Keeping Our Doors Opened
Rudy Gonzalez / Flight Operations
CEO & Founder Exotic Flights Ultra Private Jet Service & Best Selling Author
Keeping the Doors Opened
Since I founded Exotic Flights in 2004 one of the greatest challenges has been dealing with the haters a group of individuals that cannot accomplish anything in their lives, so they set out to destroy anything in their path with their jealousy, insecurities, and impotency. Using the internet as a tool of Destruction. But it's not how hard you can hit, it's how hard you can get hit and keep moving forward, that's what we've done at Exotics Flights with only concentrating on the three inches in front of me. I have built an Empire and I have laid waste to all those.
The birth of a private jet company
In 2004 I set out to build a private jet company that would provide the industry’s best customer service experience.
...I started by looking at the other companies that guarantee private jet services to their clients to see where there was room for improvement. The other companies operate massive floating fleets, from one central office, to stretch and try to provide service to the masses. By doing so, their clients schedule flights through an 800 number, embark from a third party FBO, and fly on a different aircraft with different pilots every time.
In exchange for servicing the masses, the other companies require their clients to deal with impersonal and unfamiliar relationships for every aspect of their experience. The companies are never able to get to know their clients personally and therefore cannot cater to their client’s individual needs. And the client consequently never receives the quality of service that should accompany such a high ticket item.
I order to provide the best customer service experience we had to change all this. We start by establishing a local base of operation so that we can handhold every aspect of the customer service experience. Our clients schedule their flights with a local Client Service person, embark from a local private terminal, and fly on local aircraft's with local pilots they know and trust. We localize every aspect of our business so we can focus on providing each and every client with the very best customer service experience.
“Welcome to our world, welcome to Exotic Flights