Execution is people, culture and making the right evidence-based changes & decisions (ongoing)
Chapter 1 – Is Netflix Culture a pipedream?
Netflix coined the phrase “Act in Netflix’s best interests” a simple and defining empowerment of all employees to ‘act like THE owner’. This statement stretches beyond the selfless delivering of shareholder value in increased market share, profit and cost reduction. This concurrently talks to the ‘how?’; the intangible morale, engagement, camaraderie and fraternity experienced in great workplaces. It talks to the catchphrase ‘champions do extra’ and All Blacks’ ‘sweep the sheds’; the vulnerability and humility to give more than you take.
DESIRABLE ACTIONS in a great culture
Don’t misinterpret ‘have genuine interactions’, rather, specifically ensure every first greeting of the day is authentic, focused and with warmth, whether to a superior, peer or junior.
Don’t misread capability due to Groupthink; rather through Devil’s Advocate, rationale and conviction; challenge assumptions, processes and standards to ensure that best efforts and best outcomes are always achieved.
Don’t dispatch ‘role-modeling’ as something primary school teachers are expected to exhibit for their cohort; rather, accept role-modeling as a leadership attribute and everyone leads at some time. In every behavior and activity, everyone should seek to proudly role-model best efforts and in turn, be a leader.
Don’t be paralyzed by ‘management by committee’ nor make ‘captain’s calls’; rather, be Goldilocks and find the optimal balance of being evidence-based and collaborative - listening to prioritized voices & data is fundamentally the best engagement style and a pillar in genuine and immediate conversations.
Others might generically suggest being genuine, authentic and a confident-to-challenge collaborative role-model.