EXCLUSIVE SERVICES | From Condos to Castles

EXCLUSIVE SERVICES | From Condos to Castles

Great customer service is the cornerstone to the success of any business relationship. That is why I take great pride in treating all of our clients to the same comprehensive and service-focused escrow experience - regardless of price point.

My team and I understand the importance of being compassionate professionals. Knowing that the Buyer and Seller are entrusting us with what could be one of the largest financial transactions of their life is not overlooked. From my suite of Exclusive Concierge Services - created to provide added value to the Buyer and Seller's escrow experience; to my custom-tailored Escrow Videos - designed to help our clients navigate the Escrow Instructions; my team and I have the technology, knowledge, and drive to assist your most discerning clients! I am personally available to answer any questions or concerns 24/7/365! I can be reached at the office at (949)625-6751 or by e-mail [email protected]. I can also be reached after-hours and on weekends via my mobile phone at (714)906-7131 to address any client questions, concerns, or needs!

Check out our suite of "Exclusive Concierge Services" below! Let us help you do more business!

MILESTONE TEXT NOTIFICATIONS |?Realtors will receive direct SMS/Text Notifications straight to their mobile device with important milestone notifications! Updates on when EMD arrives, important documents/reports delivered (like Escrow Instructions, Preliminary Title Report/HOA Documents/Loan Documents), funding, and recording direct to your phone!

COMPREHENSIVE 10-POINT OF PRELIMINARY TITLE REPORT |?Once received, I review all aspects of the Report to assure our transaction is processed according to needs and requirements set for within the report. Items such as Seller Vesting, Taxes, Property Address, Legal Description, Mortgage Liens, Judgments, etc. are all carefully reviewed to assure a smooth closing!

PRE-ESCROW SERVICES |?A thoughtful and proactive approach to save your clients, time, stress, and money! Opening a "pre-escrow" file at the time you take the listing, my team and I will order HOA Documents, conduct our title search, and review the Preliminary Title Report to assure any issues are resolved before the property formally enters escrow!

COMPLIMENTARY MOVING TOOLS |?In partnership with Updater.com, our office offers complimentary moving tools to our Buyers and Sellers! Updater.com offers a suite of tools to assist homeowners with the process of setting up or terminating utilities, registering a change of address with the USPS, and even sending announcements to family and friends about their move!

WEEKLY ESCROW UPDATES |?Our exclusive Weekly Escrow Updates keep you and your clients up to date on the progress of your open escrow! No?more wondering if Escrow has received or sent items - we keep you posted every step of the way, automatically!

COMPLIMENTARY IN-HOME SIGNING SERVICE |?For our most discerning clients or those that might need some guidance, we coordinate an Escrow Professional/Notary Public to meet with your clients at their convenience in their home/office to complete the escrow instructions - at no cost to them! This added touch is a great way to impress your clients!

24/7 ACCESS TO YOUR ESCROW OFFICER |?As a Realtor, you are available to your clients 24/7/365 - and we are here to support you when you need us! My team and I are available by cell phone and e-mail after hours and on weekends to address your needs and answer any questions. Another great way to impress your clients when you are meeting with them by getting instant access to your trusted Escrow Professionals!

FLOOR PLANS |?In partnership with InsideTract, we offer complimentary floor plans and tract information to our valued clients! This is a fantastic tool to assist our Buyers and Sellers in planning for their move in/out!

NET SHEETS |?Presenting an offer to your client ? Let us prepare a net sheet so you can present it to your Seller with the offer! It's a fantastic tool to show your client the financial impact of the offer they are reviewing! Available in minutes with just a few details!

HOA DATABASE |?Need contact information for a Homeowners Association? Contact our office! We maintain a current database of HOA and Management Company information!

AREA-SPECIFIC MARKET TRENDS REPORTS |?In partnership with Altos Research, we offer complimentary Market Trend Reports by zip code - a great tool to share on social media, at your next open house, or to door drop in your farm!

YEAR-END CLOSING STATEMENTS |?For any closings processed in the calendar year, we automatically forward copies of the Closing Statements to your clients on your behalf in January! A great way to keep in touch!

CUSTOM NEW LISTING PACKAGES |?Gearing up for a Listing Presentation? Our custom new listing packages are a great value-added piece to share with your clients and includes a Net Sheet, Market Trend Report, Tract Report, and copy of the Tax Bill. This is a great tool top impress your potential clients with your knowledge and preparedness!

...and more to come!

Contact me today to experience Escrow Excellence!

Christopher Arce-Dale | Escrow Officer & Branch Manager

Office: (949)625-6751 | Mobile: (714)906-7131???????????????????

E-Mail:[email protected]?

Joel Mathison

Co-Owner and Art Director at Property Media Services

3 年

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