The exceptional learning experience for everyone

Learning, skilling, re-skilling are all critical career investments and experiences. As the ways of working change, subsequently, the nature of the workforce evolves. Here is how our new learning module to engage our gig workforce came to life.

?The corporate landscape is constantly evolving – the nature of business, work, workplace, ways of working and eventually, the workforce, are changing. One key trend in this new ecosystem is the increasing use of the microservices architecture.

This has been the foundation of the gig economy.

?While gig working provides the organization with speed, agility, access to niche skills and talent pools, it provides gig professionals with career flexibility of their choosing.

?As the market matures and we have a more diverse make-up in our workforce, there is a burning need to create employee experiences that are uniform and tangible. While certain areas like recruitment, onboarding or even performance management are easier to streamline– complex and diverse elements like learning have traditionally posed a challenge.

?Having said that, learning, skilling, re-skilling, or upskilling are very intrinsic to success – for individual career growth and of actualization of the organization’s vision. When we put this in the context of gig professionals, who are more fluid in their engagement with the organization, a good learning program would require consistency in approach and opportunities built on platforms of the future. That’s why at EY Global Delivery Services (GDS), we are focused on providing the best learning experiences for all our people, including our gig workforce.

?How do we bring world-class learning to our gig professionals?

At GDS, we have introduced EY accredited certification on key future skills in technology, leadership and business with the launch of EY Gig Knowledge Credentials.

?EY Gig Knowledge Credentials is a first-of-its-kind, structured, level-based learning program, curated exclusively for EY GDS gig professionals.

?Getting future-ready

With topics ranging across technology, leadership and business, this program is a mix of innovative and exciting virtual learning courses that will boost the skillset of our gig professionals while nurturing their areas of interest, getting them future-ready.?

?Learning is all about growing, and with this new program our gig professionals can:

Learn while they earn -?Learning is not just about one-off training programs or a target that needs to be met by the end of the year. It is a journey that you embark on, and we invest in. With EY Gig Knowledge Credentials, we managed to strike a balance between professional requirements and personal development. The learnings are interesting, effective impactful and easy to access.

Feel like they belong - Diversity is more than statistics; it is about creating a sense of belonging for all our people. EY has a diverse workforce, in terms of gender, race, ethnicity, and in terms of employment with Full Time?

Employees (FTE), gigs, freelancers, etc. One of the things that connect us is the sense of belonging. You feel like you belong when you are given an equal opportunity to learn and grow in an organization. With EY Gig Knowledge Credentials, we are taking this a step further in boosting skillsets and providing learning opportunities that have been traditionally limited to FTEs. This initiative will empower our gig workforce to approach work with more confidence and thus, increase work satisfaction.?

Develop a growth mindset -?Learning and growth go hand in hand. The work that we do and the things that we learn, shape our experience in an organization. Our program is not restricted to improving technical skills. It also includes leadership and professional development, providing the soft skills required to grow as professionals and individuals.?

Curate a unique career – Certification of a completed course adds to one’s portfolio and an EY Gig Knowledge Credentials certification is a definite asset to one’s resume.

I believe you never stop learning. As transformative leaders, we help our clients and communities do the same. Our ability to innovate, re-skill, and be future-ready is hinged on providing world-class learning experiences that build transformative mindsets and tech skillsets we need to succeed.?

The mindset and the skillset to navigate what’s next. It’s yours to build.

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