Excellent Leadership Is Vital to Continuous Success........
Colin Thompson
Managing Partner Cavendish/Author/International Speaker/Mentor/Partner
Leaders must lead with a vision for the future with the people who are the secret ingredient to its success. Remember, the `right` people with the `right` attitude becomes successful with the `right` leadership.
Leadership is vital to the success of all companies.?It is a journey that requires reference?points to ensure leaders remain on course?and continue to grow. Almost all companies?need more deliberate and focused leadership?development. They need leaders who inspire?people to follow. This is especially true when implementing?successful work processes. This article describes the?needed steps, as well as the roles and responsibilities required,?for implementing successful work processes and?a leadership structure.?
Establishing a leadership structure starts with organisations?setting expectations for their leaders. It is important?for all leaders in an organisation to understand?and share a consistent message to all its employees from?the top down. Employees need to see principle-based behaviours?from their leaders. Leaders clarify key performance?expectations and link them to training to ensure an understanding?for exceeding compliance.?
Leaders must be ready to leverage moments of high?influence that naturally occur every day to communicate?their vision. This also allows them to connect their decisions?to the organisation’s established core values. Leaders?must practice zero tolerance for deviations from these core?values.?
In any organisation, the people are the secret ingredient?to its success. Leaders must have people making the?right choices all the time. What they do or do not do determines?the end of the game and the success or failure as?leaders. With this fact in mind, leaders must be passionate?about personal and process safety and positive behaviours?to achieve the shared vision.
The Leader’s Roles and Responsibilities
Leaders must lead with a vision of the future. It is impossible?to get your people where you want them to go?if you do not know the final destination. You would never?take your family on a vacation by loading up the car and?then asking them where they want to go. Employees want?to feel that their leader has clarity, confidence and optimism?about the future and has a plan with enough details?to show them the steps they will need to take. All employees need to buy into the plan for it to be successful for all.
As the leader, it is your job to maintain the focus and?direction of your people while minimising distractions.?Lead with a can-do winning spirit to drive continual improvement?while reinforcing step changes to sustain?success. The leader must define consequences for their?employees’ actions, with explanations for each to ensure?positive participation.?
It is an honour and privilege to be selected as a leader.?As a leader, you are to focus on others and care about?them, as well as their ideas. But, you cannot do everything?alone. Pick your team members wisely to have optimum?success. Your leadership elements are critical to the creation?and implementation of successful work processes.
Steps to Achieving Successful Work Processes
When it comes to work processes, organisations must?allow time to do each job safely. They must keep plans?and procedures up-to-date and accurate by incorporating?real-time feedback from the field that proactively identify?and eliminate hazards.?
Leaders are responsible for personally setting the?tone for excellence, with operations and maintenance as?true partners. Link all the systems and procedures, work?processes, administrative techniques and tools used to?conduct all your business. Create and coach a daily?work process discipline that expects ownership by?the operator, mechanic and all parties involved in?the work processes. Guard against complacency?and accepting the status quo as good enough.?Lead by example, such as wearing proper personal?protective equipment (PPE) to show your?employees that everyone should watch out for?one another. All components must function like?a winning race team to gain the victory everyone?desires.
Leaders should be available and accessible?as much as possible to provide guidance. They?should communicate at a level that their people?understand. When things get really tough, do not?get discouraged; rather try to remember that this?too shall pass.
Lead by storytelling to give personal examples?of similar times when you were successful.?Remember, providing positive reinforcement is?the only way to improve performance. Negative?reinforcement will only ensure compliance.
Build confidence in your employees by recognising?and rewarding good behaviours and results.?A simple and sincere “Thank you” will go a?long way. Address issues early to make needed?corrections and show appreciation for improvements.
Coaching/mentoring is your job wherever you are. You?have to carve out time for coaching/mentoring daily. Invest?time to know your people. Coach for performance?and lead with questions, not answers, to ensure?your people understand. Coach your employees?to think about the right thing to do (i.e., think, act,?verify). Remove obstacles to their success. Ask for?their input on what you can do or stop doing to?help you be a more effective leader. Remember,?you always get more of what you measure and?reward. Intervene where appropriate in a timely?manner by understanding what happened and?what people were thinking. Redefine failure as?something that happens to you, not something?you are. All people have valuable contributions?to make. Your employees will do what they are?coached to?do.
It is your job to support downward and?challenge upward. You serve as your employees’?filter for all the things rolling downhill. Be a good?buffer to keep them focused on the items within?their control. Communicate a lot, up and down?the organisation. Employees need to sense optimism?and confidence from you that there will be?a better future, as well as clarity around actions?to achieve it.
Measuring Leadership Performance
Your leadership performance is measured?by what your followers do. It is insane to use the?same coaching over and over and expect them?to do something different. Help them solve problems/issues?and grow to ensure overall success and?satisfaction. Seek to understand before being?understood. Your success as a leader depends?on your people. Commit to developing all your?team members to their full potential through job?assignments, coaching and training. Consider?strengths and interests when making assignments.?Your goal is to develop yourself and others?in a continual learning environment. Seek and value?feedback about yourself, team members and?team performance. Instead of being a leader who?gets work done through people?(i.e., the end result?is task completion), make it your job to?get people?done through work?(i.e., the task helps achieve the?end result of changing and improving people).
Establish clear expectations and then role?model the desired behaviours to achieve them.?Clear communication is key. Always verify understanding?by the person being addressed. This?question interaction will enhance your relationship,?too.
Remember to inspect what you expect. This?adds accountability for their performance. As you?lead your people, be accountable for personal?and organizational results, being careful to show?them how they have made a positive impact on?each. Your employees are always watching your?actions, so everything you do (or do not do) matters.?Your example is the only thing?that?matters?in?influencing your people. Do what you say you?are going to do.
Scoring Yourself as a Leader
How do you know if you are doing a good?job? Positive feedback from your employees?answering the following questions is a great?indicator:
Do I know what is expected of me?
Do I have the materials, equipment and knowledge?to do my job right?
Do I have the opportunity to do my best every day?
Have I received reinforcement for good work in the?last week?
Does my supervisor or someone at work seem to care?about me as a person?
Is there someone at work who encourages my?development?
It is healthy to routinely seek these answers?from your circle of influence. To score yourself as?a supervisor, answer these questions from your?perspective and those who report to you.
Your employees will achieve self-motivation?when they feel and believe that: I am heard; my?ideas contribute to the business; I belong here;?I receive recognition; I am competent at my job;?I am learning; I have control over how safely I?choose to work; I actively care about the safety of?others; and I accept negative feedback and take?actions to improve based on that feedback.
Being Part of the Leadership?Structure
All leaders are part of many teams up and?down the organisation. To be successful, your role?as a leader is most critical as a participant of the?site leadership team (SLT). Each member of the?SLT must be a champion for the organisation’s?core values, established processes and the safety?and leadership of its people.
SLT members must focus on results, as well?as leader/people capability development. They?must be mindful of talent flow to build for the?future (reward with growth opportunities). They?have to take care of today and tomorrow.
SLT members also must:
Be a champion for change with proper prioritisation?to keep the organisation’s limited?resources focused.?
?Encourage an “act like an owner” perspective?and behaviour from all employees.
Understand and leverage employees’?strengths and interests to help them grow?and align their passion with career paths.
Clarify for employees how they fit into the?strategies for the vision of the company and?organisation.
Confront the facts in a constructive and respectful?discussion to learn from mistakes and?grow for the future.
Replace bad behaviours with positive ones to?make the bad ones go away.?
Establish trust through a relationship-focused?environment.
Appreciate and leverage the diversity within?the work group to ensure overall success.
Conclusion
In every situation, what leaders do not know,?they ask. They make the right choices and always?lead by example.
Excellent leaders make sure they follow safety?rules, take time to do each job safely, report all?job-related injuries, identify and eliminate hazards?and watch out for each other. They are committed?to keeping their people safe so they can go home?each night and return the next day.?Excellent leaders work themselves out of a job?by developing their replacement. Leaders know?that the best way to the?exit job they desire is?to leave behind an organisation that continues?to grow after they are gone. They make sure that?learning, innovation and continual improvement?are key attributes for an organisation’s culture.
Examples of Strong/Excellent Leadership Skills That Lead to Continuous Success
Being an excellent leader takes more than a desire to succeed. Certain qualities will inspire others to follow your lead and have confidence in your decisions. These examples of strong leadership skills will help you cultivate specific behaviours and practices that will set you on the path to achieving your personal vision.
Acting with Integrity
Leaders who inspire trust show great integrity. Trust is important if you want people to follow you, whether you’re their manager or simply acting in a team lead role. There are a few practical ways to act with integrity:?
Keep your word. When you say you will do something, do it.
Act with consistency, no matter who your audience is. If you act the same way with team members and upper management, people can trust you.
Be transparent whenever possible. Do not hide your actions or motivations from others.
Take responsibility for your actions and words, even if you are not proud of them.
Demonstrating Competence
Being great at what you do is essential, no matter who or what you are leading. Competence inspires confidence in others. This quality is simple to implement if you work in a field you enjoy; just be good at what you are doing. When you find an opportunity to demonstrate your competence, do so.
Prioritising Relationships
Successful leaders often attribute part of their success to prioritizing relationships. This can mean relationships with employees or direct reports, or it can mean relationships with clients, directors, and others in your field. There are several ways you can make relationships a priority in your professional life:
Really try to understand those you lead. Learn what they value and what they find challenging.
Develop empathy. Mentally put yourself in the place of others to gain a deeper understanding of their needs.
Build your listening skills by consciously paying attention to what others are saying.
Choose to preserve professional relationships over short-term gains on a project.
Identify where your core values?align with those of others, since this can be a powerful bond in any relationship.
Motivating and Supporting Others TO Achieve Their Goals
If you are focusing on your professional relationships, you’re also aware of others’ goals, values, and desires. The best leaders consciously work to support and motivate people on their teams. This can take on a lot of forms:
Set aside time to meet with team members and find ways to help them achieve goals.
Allocate money in your budget for others’ professional development.
Use positive language when evaluating employees and team members.
?If someone is struggling professionally, offer encouraging words?and useful actions to help.
Delegating Tasks
When it comes to effective leadership skills, delegating is important. A good leader also knows he or she cannot do everything alone. No matter how capable you are, there is only one of you. If you have prioritised the professional relationships in your life and motivated people on your team, you will be able to delegate some of your tasks to others.
The key is to choose tasks that do not require your personal skills or expertise. This will leave you free to solve problems and work on projects that best utilise your skills.
Thinking Creatively and Encouraging Innovation
Innovation is a huge driver when it comes to success. If you and your team think like everyone else, you don’t stand out. Creative thinking means a lot of things, both from a personal perspective and a team perspective:
Challenge yourself to find new solutions to problems/issues facing your team or company. Think about things in different ways.
Do everything you can to remove roadblocks to the creative thinking of your team.
Make it easy for others to share their ideas with you.
Reward ideas in others and in yourself. Celebrate the success of the ideas you and your team members propose.
Serving a Cause Greater Than Yourself
It takes a great deal of determination to succeed, and you need to feel that you are working for something more than your own personal success. What’s more, people are inspired by leaders who appear to serve the greater good.
As you think about your core values and those of your team members, see if those align with something fundamentally important to society or the world in general. Examples might include public health, education, or a product that improves quality of life.
Sharing Your Vision
Having a clear vision and sharing it with others inspires confidence. If you have a personal vision statement?about how your career goals align with your cause or core values, you are already part way there. You simply need to communicate your vision to other people. Be clear about what you see for the future and why that vision is important.
Being Willing to Sacrifice
The most important achievements often take some kind of sacrifice. Part of being a strong/excellent leader is knowing how much you can give and giving everything you can. You can’t always anticipate the sacrifices, but these are some of the things you may need to give up for your goals:
Time - Putting a lot of time into your career means less time for hobbies, socializing, and other fun things.
Short-term gains - Sometimes, you need to trade short-term success for the larger goal. For instance, you may let others take credit for some smaller achievements to gain their support and further your larger vision.
Money - Although you don’t always have to sacrifice money to succeed, you may need to invest your personal savings in a new business or pay to get a valuable degree.
Owning Your Results
Finally, when you get results, own them. Do not let others take credit for major achievements unless you have a very good reason to do so. At the same time, take responsibility for failures - both your own and those of your team. Owning your failures means owning your success too, and this type of accountability encourages confidence in others.
Do not Underestimate the Importance of Leadership Skills
If you want to succeed, it’s a good idea to read up on the types of leadership skills that can help. Then, you can?work on your communication?and relationships, practice integrity, and own your continuous success.
Fresh thinking requires a vision to see beyond the conventional. When you combine excellent quality with outstanding value for money you will begin to realise the full potential of creative and well presented business solutions. Together, the sky`s the limit. Have passion to learn and let the knowledge help you to be successful in life.
Life is all about learning and change, the day we stop learning and changing?is the day we stop living and being successful!
How are you planning your successful future?
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