The Evolution of Managed Print Services: What’s Next?

Managed Print Services (MPS) began as a straightforward solution to control printing costs. Companies found ways to reduce expenses associated with hardware purchases, maintenance, and consumables like paper and toner. MPS providers offered bundled services that included hardware leasing, maintenance, and supply replenishment, allowing businesses to streamline their printing operations and achieve significant cost savings. Because after all, you can’t do it all efficiently, at least not when you’re prioritizing growing your business.

But as we see technological advancements, one thing’s for sure: MPS has adapted to the changing needs of modern businesses, going from simple cost-saving measures to comprehensive document management solutions. As we look forward, it makes one wonder, what’s next? Based on my experience in the print industry, here are my two cents. Let’s start from the top.

The Shift to Optimization and Workflow Automation

As businesses recognized the potential of MPS beyond cost savings, the focus shifted to optimization and workflow automation. Providers started offering advanced analytics and reporting tools that gave companies insights into their printing habits. This data-driven approach enabled businesses to optimize their print environments, reduce waste, and enhance productivity.

Workflow automation became a key component of MPS, integrating seamlessly with existing business processes. By automating repetitive tasks such as document routing, approval workflows, and digital archiving, companies could achieve greater efficiency and reduce human error.

Embracing Digital Transformation

With the rise of digital transformations, MPS has further evolved to support hybrid work environments. The traditional office setup is no longer the norm, and businesses require flexible solutions that cater to both in-office and remote employees. Modern MPS solutions offer cloud-based document management, allowing employees to access and print documents securely from any location.

Additionally, advancements in mobile printing technology have empowered employees to print directly from their smartphones and tablets, enhancing convenience and productivity. Secure print release features ensure that sensitive documents are only accessed by authorized personnel, maintaining data security in an increasingly digital world.

The Future of MPS

As we look ahead, here are some technologies that will greatly influence Managed Print Services.

1. Artificial Intelligence

This one’s not a shocker. After all, with the prevalence of AI technology, it’s no surprise that AI will play a crucial role in predictive maintenance and proactive support. MPS providers can leverage these technologies to anticipate hardware failures, optimize supply management, and provide real-time insights into print usage patterns. This proactive approach will minimize downtime and ensure uninterrupted productivity.

2. Environmental Sustainability

Sustainability will continue to be a driving force in the evolution of MPS. Companies are increasingly focused on reducing their environmental footprint, and MPS providers are responding by offering eco-friendly solutions. Expect to see more emphasis on energy-efficient devices, recycled consumables, and initiatives to reduce paper usage through digital alternatives.

3. Enhanced Security Measures

As cyber threats become more sophisticated, the importance of robust security measures in MPS cannot be overstated. Future developments will include advanced encryption and comprehensive auditing capabilities to protect sensitive information. MPS providers will also focus on compliance with data protection regulations, ensuring that businesses meet the highest standards of security.

The evolution of Managed Print Services demonstrates how far we've come from basic cost-saving measures to sophisticated, integrated solutions that drive efficiency and productivity. If you have questions about how MPS can help streamline your print operations, reach out to me today. I’m happy to help!