Everything you need in your managed services partner!

In the last couple of years, ever since the digital competition has blown out of proportion and nearly every small and multimillion-dollar corporation has taken residence in the digital space, expediting your customer services has become all the more important. Your organization or brand is only as good as the amount of attention you pay to your customers.

What are Salesforce Managed services??

Salesforce managed services help you keep your external affairs in order by automating and streamlining workflow.?

Many businesses have realized that without a proper communication channel with their customers, they can’t thrive. The only way to build customer loyalty is by ensuring all the complaints, queries, and concerns of customers are being addressed. Salesforce ensures that various aspects of an organization, such as marketing, sales, customer services, and future planning, are all streamlined.

The 7 essential requirements that every Managed Services Partner should have to help you and your clients succeed with Salesforce are:?

1. Certified Salesforce Experts: Make sure your partner has certified Salesforce experts who have experience working with clients in your industry.
2. Proven Track Record: Check your partner's references and reviews from previous clients to ensure they have a track record of success.
3. Flexible Engagement Models: Your partner should have a variety of engagement models to meet the unique needs of each client.
4. Robust Data Security Measures: Protecting your clients' data is critical. Your partner should have rigorous data security measures in place.
5. Comprehensive SLAs: Your partner should offer comprehensive SLAs to ensure they meet their service commitments and provide you with peace of mind.
6. Collaborative Approach: Look for a partner that has a collaborative approach, working with you to ensure your client's success.
7. 24/7 Support: Your partner should provide around-the-clock support to ensure any issues are resolved promptly.

At DTC Force, we meet all of these requirements and more. Our team of certified Salesforce experts has a proven track record of success, and we offer flexible engagement models to meet the unique needs of each client. We also have robust data security measures, comprehensive SLAs, and a collaborative approach to working with our partners. Plus, we provide 24/7 support to ensure our clients' success. Learn more about managed services in our latest blog: https://dtcforce.com/7-requirements-for-a-salesforce-managed-services-partner/?

If you're looking for a Managed Services Partner that can help you and your clients succeed with Salesforce, look no further than DTC Force. Contact us today to learn more.

https://dtcforce.com/appointment/?