Everything You Need to Know About Softphones
Softphones being software-based application, they can run on any compatible mobile device that is capable of making or receiving VoIP calls, send receive sms, and video calls, audio calls, instant messaging/presence.
The devices include laptops, tablets, desktops, and obviously smartphones as well as an operating system that is capable of running applications.
As long as you have an internet connection, microphone and speakers you can use these softphones on your device.
However, here are some additional features that a softphone offers –
#1. Lower Cost:
The key advantage of using softphone is the cost.
As softphones don’t involve any external equipment and cables like a desk phone, the cost of the softphones is kept low, all you need to do download the application from the play or apple stores.
As softphone uses the internet, it gives you an advantage of international calling without charging high, it consumes less bandwidth and good quality of voice.
#2. Wide Collaboration of Tools:
The collaboration tools in softphones are specifically designed to increase productivity and to offer mobility for seamless call transfer, call parkingcall recording, call forwarding, screen sharing, and video conferencing, good for enterprises or office 2 office communication.