Everything you need to know about Smart Conversational Banking and Chatbots

What is smart conversational banking?

Let’s start with the basics. What exactly is smart conversational banking all about? This powerful trend in the financial sector refers to the transformation of traditional digital banking we have seen during the recent years to a new level: smart conversational banking that offers a hyper-relevant and real-time customer experience. 

Read my article to learn more about the smart conversational banking trend and get practical tips for implementing it in your business.