Not everything is a #GenAI use case..

Gen AI has been dominating the AI conversation for some time now – so much so that we’re forgetting about a whole suite of AI techniques more suited to certain use cases, says Gartner.?

XpertRule CEO & founder Akeel Attar gave his own take on the Gartner story this week, arguing that symbolic and predictive AI are both integral to unlocking Gen AI’s potential.

Read the full story HERE

Indeed, the magic of AI is “in the combination of different technologies and how you put that together with people”, XpertRule CRO Alex Bentley explained last week at KYP’s Forward Partner Event in Berlin. Take our latest use case, for example. It combines Gen AI with Decision Intelligence to upskill workers and revolutionize frontline customer service to the tune of a 40% reduction in Agent Handling Times. Another perfect use case for Decision Augmentation, which combines Gen AI, Decision Intelligence and human expertise, is insurance claims handling – where there is huge opportunity to plough through paperwork and accelerate case-processing with better, more informed decisions.

XPERT INTERVIEWS:

Only one way to Net Zero, says Siemens Chief

XpertRule is partnering with Manufacturing TV on a series of interviews with people leading the journey to Net Zero in manufacturing. Here we speak to Alan Norbury, Chief Technologist at Siemens Digital Industries about how collaboration between companies is key to success.

See the interview clip HERE

Deploy AI at scale with Decision Intelligence

Say goodbye to siloed data and disconnected AI use cases.

Our no-code platform, viabl, is the glue that connects your data analytics and your in-house expertise with meaningful business outcomes.

Read more about Decision Intelligence HERE

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