To Everyone Who's Ever Sent Money Home and Watched Half of It Vanish in Fees ??

"Send N50,000, they receive N38,000."

If this makes your heart sink, you're not alone. For years, I watched my hard-earned money diminish before reaching my family back home, lost to various fees and exchange rate differences. As someone who's lived this reality, I understand the impact of every naira that doesn't make it to our loved ones. ????

This Customer Service Week, let's talk about the service you deserve.

The challenge of remittance fees is complex. Traditional banking infrastructure, compliance costs, and multiple intermediaries all contribute to higher transfer costs. Yet, as technology advances, we have an opportunity to reimagine this system.

Here's what we've learned from serving our customers:

• Total costs often extend beyond the stated service fee
• Exchange rates can vary significantly between providers
• Transfer fees can consume up to 40% more of smaller transactions compared to larger ones

These aren't just numbers – they represent school fees, medical bills, and family support. Last month at EazzyTranzact, we worked with John, a taxi driver in Dubai, to help him send his children's school fees to Kenya. By optimizing his transfers, he saved nearly $200 – enough for extra textbooks or uniforms.

In the last five years, EazzyTranzact has been honored to facilitate over $200 million in transactions, supporting thousands of businesses, individuals, and families across 4 continents. ????????

Each transfer carries a dream, an aspiration, a promise of a better tomorrow.

What our customers taught us about sending money home:

1. The World Bank reports the average cost of sending $200 to Africa is 9% ??
2. Industry standards typically see fees up to 60% higher for smaller transactions
3. At EazzyTranzact, by listening to our customers, we've managed to reduce fees by nearly 40% compared to traditional providers, with even better rates for larger transfers ???

As technology evolves, so should remittance services. We're leveraging digital innovation to offer transfers across 15 African countries, ensuring that whether you're sending $500 or $50,000, you're getting the best possible value. For larger transfers, we've found ways to absorb many of the costs entirely.

Here is a helpful tip for your next transfer:

Consider consolidating smaller transfers into larger ones when possible. This often results in better overall rates and more money reaching your loved ones.

The African diaspora sends over $100 billion home annually. Even a small reduction in fees could have a tremendous impact – not just in numbers, but in meals, medicine, education, and dreams realized.

Your dedication to supporting family deserves to be honored. Every cent you send represents your hard work and sacrifice.

For more insights on optimizing your remittances, join our weekly EazzyTech newsletter. We share tips, trends, and technology making international transfers work better for the African diaspora.

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