Ever had that "Oh no, Sarah's on leave" panic?
Your star employee just texted. They've got the flu. Or worse ... they're taking that dream vacation you encouraged them to take!
Suddenly you're having flashbacks to tasks only they know how to do. Where's that login stored again? How do they run that report? What's the client's preferred coffee order?
If you're breaking into a cold sweat right now, keep reading ...
PS - Speaking of transformation... scroll down to peek at our exciting evolution into The Lever - where we're turning business support from "who's going to do it?" into "it's already handled!" More on that below...
QUESTION
If your key team member won the lottery tomorrow, would your business win or lose?
FACT
60% of business knowledge is undocumented. That's like keeping your business's instruction manual in someone else's head!
TIP
Turn your "Sarah does this" tasks into "This role does this" processes. Because unless you're planning to clone Sarah (legally questionable), you need systems that outlast any single person.
Quick Start:
TOOL
Meet Scribe - the "SOP Generator" that turns your "But only Sarah knows how!" into "Anyone can do this!"
It's like having a professional process-writer following your team around, minus the awkward stalking vibe.
ACTION
Ready to Sarah-proof your business? (Sorry, Sarah!)
Grab our free SOP Starter Pack with 4 real-world examples that'll make you wonder why you didn't document this stuff ages ago.
THE LEVER BRAND REVEAL
Speaking of transformation...
Remember how Clark Kent just needed a phone booth to become Superman? Well, we've been in our own transformation booth, and we're emerging as The Lever!
We're evolving from task-takers to business-transformers, because:
Want to see our shiny new look? We promise it's better than Superman's tights!
PEEK AT OUR NEW Brand Guide
What's your next power move? Reply to this email and let's chat about levelling up your business together!
PS: If Sarah is reading this - we love you, please don't leave!