Event enquiries, ''the devil is in the detail!''

Event enquiries, ''the devil is in the detail!''

Common sense? It should be but problems arise when we don't get the details correct from the beginning. Make your enquiry form your friend and your system’s thorough, ask the following questions:

• What is the purpose of the event?
• What is important to them?
• Who will be attending the event?
• What are the key event requirements in selecting the venue?
• What will influence their decision on venue selection?
• Who will be supporting in the venue selection and when will a decision be made?
• Where else are they considering?

LISTEN and UNDERSTAND your customer's requirements.

Are your enquiry handling skills up to scratch?

10th May is National Receptionist Day!

Where would you be without your Front of House staff?! Often always multitasking, they are the first point of call for your customers. Show some pride and appreciation this month for your hard working, professional reception team - maybe they

need some extra training to boost their skills? Yes… we can help!

Invest in your team

Your questions answered on our Interim Support services…

Do you require interim support to cover a team member in your Meeting and Events team but you are a bit uncertain about how the process works? Here, we help answer your most frequently asked questions so that you have all the info you need (and the confidence that our team will have your events enquiries in order)!

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We are delighted to be supporting ‘’The Tour de Aky!’’

Looking after our mental health and wellbeing is vital. This year we are honored to be a sponsor for “The Tour de Aky”, a charity bike ride held on 15th July in memory of Mick "Aky" Atkinson, a North Yorkshire Police Dog handler PC1066, who sadly took his own life, after a battle with mental health. This fantastic event will help raise awareness of mental health and donations go towards Mind, Yorkshire Air Ambulance and Andys Man Club.?

Help us to support this amazing cause