Even More Process Efficiency

Hotel MSSNGR, the innovative leader in holistic guest communication in the hotel industry, announces the launch of its latest development: the integration of the renowned hotel management software, hotelkit. This groundbreaking partnership aims to dramatically simplify hotel processes while elevating the guest experience to new heights.

In close collaboration with world-leading hoteliers, including many members of Best Alpine Wellness Hotels such as Alpin Resort Sacher Seefeld - Tirol , STOCK resort, Alpenresort Schwarz, Hotel Krallerhof, Hotel MSSNGR has been developing tailored guest communication solutions since 2011. This pioneering spirit enables Hotel MSSNGR's clients to engage with their guests in individual and revenue-boosting ways while significantly improving their process efficiency.

Hotel MSSNGR impresses its guests through eight different inspiringly designed communication channels. The centerpiece of this innovation is the Single-Entry Data Management Hub, which consolidates all guest information and daily relieves hotel staff by up to 90%.

The integration of HotelKit with Hotel MSSNGR offers a synergy of these advanced approaches. Guests have the opportunity to access a range of services and information chosen by the hotel through the Hotel MSSNGR app—from bookings to special requests and activities which then will be transferred directly to the responsible departments in the hotel. This seamless interaction between guests and hotel staff ensures that unforgettable stays are created, surpassing guests' expectations.

This hub enables an activating direct approach to guests, including instant booking options and comprehensive inventory management of all on-site available services, thereby leading to a significant increase in revenue. Intelligent algorithms also provide deep insights into guest behavior on-site.

Anton Gustav Birnbaum, General Manager of Alpin Resort Sacher, Seefeld-Tirol, emphasizes the significance of this strategic partnership:

"Our goal is always to transform the hotel industry through innovations and provide our guests with unparalleled experiences. The HotelKit integration with Hotel MSSNGR is another step on this path. This interface enables rapid communication between guests and the team. This not only improves operational efficiency but particularly enhances the guest experience and customer satisfaction significantly. With Hotel MSSNGR, we have found a partner who evolves with us, understands our challenges, and acts in a solution-oriented manner."

The benefits of this integration are diverse. Seamless coordination of tasks and resources leads to optimized staff operations. Real-time communication between different departments accelerates problem-solving and ensures timely responses to guest inquiries. The integration also enables more efficient management of maintenance work, which in turn improves facility availability and contributes to a more pleasant guest experience.

Hotel MSSNGR remains true to its principles of revolutionizing the hotel industry through advanced technologies. The integration of HotelKit is further evidence of Hotel MSSNGR's commitment to deliberately bring top-notch experiences to guests while achieving operational excellence.

For more information about the HotelKit integration and Hotel MSSNGR services, visit the official website at (https://www.hotel-mssngr.com/) or contact the Hotel MSSNGR team at [email protected]."