Ethical Dilemmas in Business
Clecia Sim?es
@CapSur Capital | Early-Stage Investor | Board Member | Advisor | Entrepreneur | Chief Human Resources Officer (CHRO) | Chief Talent Officer (CTO) | Stanford GSB | Columbia Business School
Organizational culture continues to be an important topic in top leadership discussions. Yet within corporate conversations, there is a resounding silence about the realm of ethics. Ethics, the ethereal essence that transcends mere guidelines and regulations, is the soul that really brings a business to life. It is the moral compass that guides the company, the decision-making process, and guides principled conduct and integrity.
A robust corporate culture can thrive on the pillars of camaraderie and shared values, but it is the anchoring force of ethics that strengthens the structure. The importance of ethics is not only measured by regulatory compliance, but also by the resonance of trust and credibility it generates among employees, customers and stakeholders.
Therefore, let us not be seduced only by the allure of corporate culture, but by the deep meaning of ethics, which is where companies find the true essence of sustainability and longevity, building a lasting legacy of moral excellence.?
For better or for worse, ethics and leadership are inextricably linked. Influential founders and leaders must set the tone and imprint values on ethical dilemmas. Unfortunately, it is far more common for leaders looking to build high-performing organizations to treat it as a secondary concern to the business. As someone once said, ethics eats strategy for breakfast.
Ethics. Values. These things are extremely important to working professionals in any industry.? In fact, 73% of professionals say they take an organization’s values into account and would not apply to a company unless its values aligned with their own.
Furthermore, 82% of workers say they would prefer to be paid less and work for a company with ethical business practices rather than receive higher pay at a company with questionable ethics.
A true leader embodies the very essence of ethical dilemmas, demonstrating unwavering commitment to moral principles and leading by example in navigating the intricate terrain of conscientious decision-making.
Some of the more common ethical dilemmas business leaders may face:
1. Keeping employees around because of seniority?
It's normal for business owners to feel that they should be good to people who have been around a company for a long time. However, the people who got you to where you are today are not necessarily the ones who are going to get you to where you need to go in the future. It can be counterintuitive and downright heartbreaking, but keeping people around too long is actually unethical. Business owners may want to keep a "family" atmosphere within their team, but as Reid Hoffman, founder of LinkedIn, says in his book The Alliance, teams are gauged on performance, and you can be cut from the team. Having people on the team who are incompetent destroys the morale of the competent ones on the team. Know when to terminate!?
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2. Whistleblowing
The ethical dilemma of whistleblowing arises when an employee becomes aware of unethical or illegal practices within the organization. They must decide whether to report the misconduct, risking retaliation and potential harm to their career, or remain silent, possibly enabling further wrongdoing.
3. Workplace spending?
The ethical dilemma surrounding workplace spending revolves around the delicate balance between employee convenience and fiscal responsibility. Employees are often faced with situations where they need to claim expenses for work-related purposes, but determining what constitutes a legitimate business expense can be subjective and challenging. Ethical considerations arise when employees are faced with decisions about whether certain expenses, such as meals or travel costs, are genuinely necessary for business purposes or may be perceived as excessive or personal in nature. Striking the right balance between providing employees with the resources they need to perform their roles effectively while ensuring responsible financial practices and transparency can pose a significant ethical challenge for organizations and individuals. Open communication and clear spending policies are vital in dealing with this dilemma, promoting a culture of ethical accountability and prudent financial management.
4. Contracting suppliers involving personal gain?
The ethical dilemma surrounding contracting suppliers involving personal gain emerges as a moral crossroads where individuals in positions of authority or decision-making power may be tempted to prioritize personal benefits over the best interests of their organization. This dilemma often involves scenarios where employees or leaders are given the opportunity to direct business contracts, partnerships, or purchasing decisions to vendors who offer personal favors, kickbacks, or other perks. The challenge is to resist the allure of personal gain and uphold the principles of integrity, fairness and impartiality in business dealings. Succumbing to these temptations can compromise the organization's reputation, erode trust among stakeholders, and jeopardize the company's overall well-being. Emphasizing a culture of ethical conduct, transparency and strict adherence to policies can serve as a bulwark against such dilemmas, ensuring that business decisions are based on ethical principles and the pursuit of the organization's long-term success rather than personal gratification.
5. Collaborating with friends
The ethical dilemma surrounding collaborating with friends revolves around the delicate interplay between personal relationships and professional responsibilities. When engaging in business ventures or projects with friends, individuals often encounter a confluence of emotions, loyalty, and trust. While the familiarity and camaraderie can enhance collaboration and synergy, it also raises ethical considerations. The challenge lies in maintaining objectivity, impartiality, and ensuring that decisions are made based on merit and the best interests of the company rather than personal biases or preferences. Striking the right balance between fostering strong bonds with friends and adhering to ethical principles is essential in preserving the integrity and success of both personal relationships and professional endeavors. By prioritizing transparency, open communication, and fairness, individuals can navigate this intricate ethical terrain and nurture fruitful partnerships built on a foundation of trust and respect.
Briefly In matters of ethics and moral conduct, there is no gray area – Ethical principles are guiding lights that define the boundaries between honesty and lying, justice and injustice, integrity and commitment. In a world that often dances in shades of gray, the beacon of ethical certainty serves as an unwavering guide, ensuring that every step taken is firmly grounded in moral rectitude. As potter Stewart said: "Ethics is knowing the difference between what you have a right to do and what is right to do".