Estate Agents: impress your clients when sourcing a residential managing agent
Estate agents work hard to cultivate a close working relationship with their developer and investor clients. It is crucial for the estate agent to have a relationship with a good residential managing agent. They should look for a managing agent who has the estate agent’s back and understands that it is the estate agent’s name that is on the line. After all, as well as an ongoing working relationship, it is the estate agent’s reputation that is on the line should they recommend said managing agent to a developer.
If you’re looking to appoint a managing agent for the first time, or looking for an upgrade, here’s our suggestions for what to look for:
For Developer/Investor Clients
If you are inviting a third-party operator to service a developer’s site, some key deliverables for the managing agent will be:
? accurate and timely accounting
? robust management reporting
? client onboarding process
? speedy solutions to issues
? experienced customer services department
- a professional, corporate approach to doing business
For Sales
Effective site management will improve the appeal of the estate, maintaining and improving its value and desirability.
Keeping up appearances as well as sorting out issues and maintenance requires:
? knowledge of trusted local contractors
? Experienced qualified property manager and support team
? quick reporting of issues and addressing issues reported or identified
? an efficient process for recording and coordinating jobs through to completion
? scheduling assessments, site inspections and reports
For Rentals
The managing agent must keep all residents informed of charges, procedures and developments happening throughout out the site. A well-run, attractive site attracts renters. A managing agent should be offering:
? register of tenants
? up to date records
? clear communication with all residents
Asking some of these questions to a property manager will allow an estate agent to offer a seamless property management experience for all stakeholders in a development.
Can you recommend your current managing agent to a new developer? Do you have a large development and not sure your managing agent can give it the care and attention it deserves?