Essentials to Recover your Air Cargo Damage Claims.

Edition no. 43

Life is too short, and your export business is too important to waste your profits on cargo damages. We give you the straight talk and confidence to recover cargo claims from liable carriers.

In this newsletter, we'll talk about the latest industry news, lessons, tactics, good practices that?our clients - exporters, traders as yourself?use to prevent and recover cargo losses, helping you achieve similar results.

We are often asked if Recoupex pursue air cargo claims.?

?

Yes! Recoupex recovers air cargo claims successfully for exporters just like you.?

?

With ocean freight going a little haywire lately (think skyrocketing rates, blank sailings, and port congestion), air freight for some cargo might be?attractive again? – especially for those time-sensitive and expensive cargo items like blueberries.

?

But here's the thing: while air travel might seem like the safest bet, even air cargo can get bumped, bruised, and temperatures are not always maintained. And that common misconception that air cargo is always insured or damage-proof? Nope, not true!

?

We share?with you action steps we take?to recover cargo claims from airlines.?

?

The Legal Stuff: Why You Have Rights

Here's the good news, airlines have a contractual obligation to deliver your shipment in three key ways:

?

? In one piece: They gotta get it to you in the same condition they received it. No mysterious dents or damage allowed!

? All there: Every single package you sent needs to arrive. No disappearing acts!

? On time: Speedy delivery is key, especially for those perishables.

?

Air Cargo Claim Time Limits

Just like catching a connecting flight, there are deadlines for air cargo claims. Thanks to the Montreal Convention (an agreement that keeps things fair in international air cargo), these are the time limits you need to remember:

?

?? Total loss: If your shipment vanishes completely, you have 120 days from the airway bill date to file a claim.

?? Partial loss or damage: Notice anything missing or worse for wear? You have 14 days from receiving the goods to file a claim.

?? Delay: Your precious cargo arrived fashionably late? You have 21 days from when it should have been delivered to file a claim.

?

Who Can File the Claim?

The person filing the claim needs to be the shipper or consignee (receiver) listed on the main airway bill.?

?

But hey, if you need help from a recovery agent or insurance company, they can step in – just make sure they have a "Subrogation Letter" or "Letter of Assignment" from you, giving them the go-ahead.

?

?

We Know, It's Not Fun, But We Can Help!

Dealing with air cargo claims is time-consuming.

?

We, at Recoupex would be BEYOND HONORED to help you get your money back.?

Did your cargo arrive damaged?

Submit claim documents now and get free, non-binding legal appraisal on your recovery likelihood and best defense strategy!

Recoupex is one of the fastest growing cargo claims recovery hubs helping customers globally to obtain the compensation they are entitled to when cargo is lost or damaged in transit (ocean, multimodal, air shipments: dry and refrigerated cargo). If you think Maersk, Sealand, Hapag-Lloyd, Mediterranean Shipping Company – MSC, CMA CGM, and other carriers might owe you compensation because of cargo loss or damages, you’ve come to the right place.