The Essentials of Dyad Leadership
Robert Sundelius, FACHE
Chair @ FriendsLearn | Global Deeptech Award Winner | CEO/COO | Global Board Advisor | Ecosystems for Human Flourishing | Passionately Curious
Dyad leadership is a critical component of much needed transformation in healthcare organizations. The model works; except when it doesn't.
Dyad is a term which means something that consists of two elements or parts. In music, for example, a set of two notes or pitches. Two components or realities that when brought together create one integrated whole. In healthcare, the dyad model often includes a clinician lead and administrative lead who each bring their unique perspective, experience, and skill set.
Symptoms of failed dyad structures include stalled initiatives, hardened positions, reduced trust, and ultimately organizational drift. Clarity is shrouded, the direction lost, and the best people leave. Healthy dyads bring civility, shared understanding, the discovery of common ground, and measurable progress toward organizational health. The best people want to stay, and others want to join. The model does not make the leader; the leader makes the model.
The model does not make the leader; the leader makes the model.
Though potentially seen as a nuance, it is not the preferred dyad structure that is most relevant, but rather what individual leaders bring to the structure. Caustic, narrow, and self-inflated characteristics will create failure in any model. We cannot give something away that we do not first possess. Implementing and fostering a dyad leadership model will produce an outcome directly linked to what each leader brings to the dyad. It is vital to address first things first.
The most critical component of successful dyad leadership (consisting of two elements or two parts) are individual leaders who each possess authentic humility and an indomitable spirit.
Authentic Humility
The cadence of transformative change in today's healthcare sector is breathtaking. Significant disruptive implications now come in waves measured by months (not years) and the rhythm continues to gain speed. AI, auto-machine learning, robotics, augmented reality, precision medicine, blockchain, legislative pivots, acquisitions, and the list goes on and on.
Here is a stark reality: no leader can know it all or keep up with it all. No leader has the insight or control to truly comprehend what will be: there is too much disruption, at too much speed, creating too much uncertainty, to think one can manage it all successfully. That's why we don't need more managers. We need leaders. Leaders who transform the uncertain to achieve the uncommon. Leaders who first possess authentic humility.
Facts and truth are the basis for authenticity; being accurate and reliable. These leaders have a presence that is genuine, not invented. Humility is a modest view of one's importance and the possessing of a genuine humbleness. An acceptance there is more going on here than can ever be entirely controlled or comprehended by any one person; whether that person holds an M.D, an M.B.A, or both. A humility that leads to a genuinely settled posture; knowing the value and necessity of others to thrive. There is always someone with the clearest view of what another cannot see. Authentic humility is the first essential element of successful dyad leadership.
Indomitable Spirit
The second essential element needed for successful dyad leadership is an indomitable spirit: a spirit impossible to subdue or defeat. These leaders carry an unshakable and unyielding belief that though they, in themselves, could never possess all that is needed to navigate current challenges, success will come, and it will come by collaboration.
Comparisons do not shake those who possess an indomitable spirit; they make sure there are always others in the room who are smarter and more capable. These leaders seek out and involve others who bring insight, perspective, and gifts that move everyone closer to the win. They also engage others in a way that gives hope, knowing hope is the necessary fuel for sustainable progress. A leader with an indomitable spirit accepts current reality, envisions future success, and works to ensure there are always measurable wins and people to celebrate.
First Things
Management structures are useful and necessary. Planned systems are critical to managing complexity and scale, and the study of organizational development and leadership models valid. And then there are first things. Finding and growing leaders who possess the dyad traits of authentic humility and an indomitable spirit is a first thing.
These leaders don't just manage organizations or facilitate incremental change. When aligned with a crystal clear "why," they spark movements, disrupt industries, influence cultures, and transform the organizations and people they serve.
When aligned with a crystal clear "why," they spark movements, disrupt industries, influence cultures, and transform the organizations and people they serve.
In healthcare, we don't simply need professionals of different background and education working in a dyad structure. To truly transform our industry, we need leaders who possess the dyad traits of authentic humility and an indomitable spirit; now, more than ever.
Consultant | Educator | Speaker | Author | Researcher | Championed Change in Patient Care & Privacy
3 年Without question. However, the "dyad" can be spread to more diverse opinions, etc. than two. Our "true north" is our mission statement. And, our org chart" All efforts lead to the patient, to the hospital who cares for the patient, and to the clinical and non-clinical staff. All of us use this as means of questioning our motives, our thinking, our why. Great and provocative thinking. Thanks!!!!
Healthcare Synergist/Speaker/Author/Co-Founder Vagus Nerve Society
6 年Pardon the long post....but this is a subject dear to my heart. There are so many dynamics in a dyad. Just a few...1. ?There is the manager-subordinate dyad. In the 1980s, along with Margie Blanchard we coined the term "bad boss" and identified that people needed PERKS from their leader to stay healthy: Participation in decisions that affect them, Environment that provides opportunities and choices, Recognition, Knowledge of the importance of their work, and the right leadership Style. Simply put: good leadership in healthcare keeps people healthy and productive. 2. Then there is the overlay of temperament--the crystallization of perception and interpretation that is a combination of nature and nurture. This is the basis for Myers Briggs and all the other Jungian-based assessments. This colors how people interpret communication, and points the way to the need for personalization of communication style 3. Layer on this the stress of communicating, profiting and serving ?in the healthcare environment....and you have even more complexity to ?the dyad.....so.... I will put forth a shameless plug from my recent synthesis that answers the ten most pressing issues in Cash-Pay Healthcare. It's a big book, that just came out and I believe it answers many of the issues and decision-points that practitioners must consider. The Chapter on "How to Create the Ultimate Patient Experience," brings together a number of my thoughts on the effectiveness of the dyad.
Executive Director, Clinical Operations
6 年Indomitable spirit! Yes!
Seasoned Health Care Exec - Focused on building and nurturing effective provider relationships for over 30 years.
6 年Great points, Robert.? Truly agree that today's complex healthcare environment needs more leadership and dyad leadership is one of those critical components.? I especially savor?the idea?of authentic humility.? In my experience, staff (who need leaders who will lead) will gladly follow a humble leader as they feel that they are more likely to be heard and have an opportunity to contribute to the greater cause.? Thanks for sharing your thoughts!