Essential hotel tech for 2023 | We had a party | BIG news coming next month!

Our blog has been full of great advice from industry leaders just lately.?

Laura Calin , Global Vice President of Hospitality Strategy & Solutions Management at Oracle Hospitality , gave us the lowdown on her top hospitality industry predictions for 2023 in her blog Oracle’s Top Hospitality Industry Predictions for 2023

According to Calin, hotels will continue to leverage technology to increase operational and staff efficiency and meet changing guest expectations. They will prioritize guest convenience and choice by presenting offers for upsell and ancillary products and services. Automation, supported by AI and machine learning will improve operational efficiency and support new revenue streams. And a modern UX, including self-service tools and gamification, will become essential in optimizing staff efficiency.

Go check out her article now: https://www.duettocloud.com/library/oracles-top-hospitality-industry-predictions-for-2023

Identifying The Essential Hotel Tech Stack

Jordan Hollander , Co-founder, HotelTechReport.com Tech Report, gave us an excellent breakdown of what your hotel tech stack should look like in 2023 in his guest blog.

Hollander details the HTStack Framework that is used as a guide to understanding what tools should be adopted by hotels. From the property management system, through to revenue management system, CRM, e-commerce platforms, and operations solutions, he details them all.

Read the blog here: https://www.duettocloud.com/library/identifying-the-essential-hotel-tech-stack

Six Revenue Management Trends to Watch

Chris Crowley , Chief Revenue Officer at Duetto, offers up his six revenue management trends to watch for in the year ahead:

1. Demand will continue to be variable and as such we will need to adopt very flexible pricing models, especially in the high-volume hub city destinations.
2. The short-term booking window remains. However, a short-term booking window represents an opportunity to connect with a more mobile, more astute, and engaged traveler, switching seamlessly between business and leisure profiles.
3. Dynamic pricing and rate flexibility have become essential, not just for the hotel, but also to attract the new breed of engaged traveler. Real-time dynamic optimization enables hotels to react instantly to changes in demand, accelerating go-to-market strategies and promotions.
4. Hotels need to look beyond the booking engine and start considering wider demand intelligence, such as how upcoming events (sports, concerts, conventions etc) may boost demand, and on the flip side, be aware of how other external factors, such as severe weather, may change the demand curve. If you measure it, you can manage it.?
5. Sharing this data with the relevant teams and making sure that all departments have access to the same data, in real-time, means that operations teams can better schedule staff and order perishables, while revenue, sales, and marketing can work together to fill any gaps in demand through tailored packages and personalized pricing.
6. The more personalized your offers, the higher your conversion rate. Hotels will see this trend continue through loyalty and profile-based offers targeted directly to individual guests in the shopping and confirmation process.?

Read the full blog here: https://www.duettocloud.com/library/six-revenue-management-trends-to-watch

FREE eBOOK

Discover more trends & predictions from industry leaders in our latest eBook: Targeting Greater Profitability In 2023.

Download your FREE copy today: https://www.duettocloud.com/special-reports/targeting-greater-profitability-2023-trends-predictions-to-boost-your-revenue-strategies ?

[Podcast] Yield or not to Yield that is the question!

Tim Kennedy , Senior Sales Director, Casino Accounts, Duetto talks with John Filippe, Director of IT, Rolling Hills Casino and Resort, in the latest Gaming & Leisure podcast.

Watch now to learn more about:

• Revenue optimization and its importance for casinos
• Profitability optimization of properties
• Customers’ willingness to pay
• Technology vs spreadsheets
• Traditional vs new metrics

Here’s the YouTube link: https://www.youtube.com/watch?v=8e8YlFtrXHI

We had a little party…

Our first in-person Jubilee in three years took place in Barcelona last week, and it was AMAZING!?

Our CEO, David Woolenberg , gives a great recap in his latest LinkedIn post here: https://www.dhirubhai.net/pulse/how-jubilee-accelerate-duetto-2023-david-woolenberg/?published=t ?

BIG news coming at ITB Berlin

To close this edition of our CheckIn newsletter, we’ll leave you with a teaser that we have BIG news coming next month. ?

The original game changer is on the move, set to become even greater. Be the first to know more. Sign up for updates now and hear how the world’s #1 RMS is evolving ???https://bit.ly/3lW4eML ???

Launch date: March 6.

#HospitalityIndustry #hospitalityexperts #revenuemanagement