Essential E-learning – October Issue

Welcome to the October edition of our monthly newsletter: Essential E-learning with Hubken.

In this spooktacular month, we’re bringing you some frightfully interesting e-learning news and trends from a variety of sectors and sources ?? Although there may be a few scary statistics, we can assure you this edition is more of a treat than a trick! ??

So, without further ado, sink your fangs into this month’s spell-bounding newsletter ??

The role of AI in the healthcare sector

As we’ve seen over the past few years, workers across all industries have found a use for AI tools in the workplace, and the healthcare sector is no exception. But to what extent is it being used by healthcare professionals?

According to a recent study, 28% of surveyed doctors use AI to suggest different diagnoses for patients, while 29% use AI to generate documentation after patient appointments.

With 81% of NHS staff in favour of using AI for administrative tasks, it’s clear that AI could play an increasingly significant role in the healthcare sector. AI may be a lifeline in automating and streamlining time-consuming manual tasks for many understaffed and overstretched workforces in the NHS and healthcare organisations. However, these organisations must ensure their staff are well-equipped to use such tools safely and appropriately, for the sake of both staff and patients alike.

Now is the time to invest in comprehensive AI training that covers essential areas such as best practices, GDPR, and information bias.

If you’d like to find out more about this, read our blog here.

Should AI be a core educational tool for students?

A recent article shared by Forbes called for the education system to evolve by embracing AI technology rather than viewing it as a threat. With concerns around AI plagiarism and using AI tools to write essays, the article suggested that educators need to shift their mindset from viewing the use of AI as ‘cheating’, to viewing it as an educational tool, in the same way that Google is used to carry out research.

When used correctly, Gen AI can be used as a tool to enhance learning and maximise learning outcomes. However, this can only be achieved when educators offer AI and digital literacy courses that will ensure they’re used appropriately in an educational environment.

Much like the healthcare sector, educational facilities have a responsibility to protect their students from the misuse of AI, mitigating risks such as misinformation and the use of Gen AI to write content for graded assignments. By incorporating AI training courses into the core curriculum, students learn how to use AI appropriately throughout their school career and future-proof their skills to effectively prepare to enter the world of work in a future where AI will likely be used as standard.

Wellbeing focus for retail training programmes

Research shared by The Retail Trust found that 29% of young people had missed work due to mental health issues. The same survey found that 49% of retail managers had seen an increase in absences due to mental health issues in the last 12 months.

The chief executive of the Retail Trust, Chris Brook-Carter, said: "Retail is the largest employer outside the public sector, so these findings have profound implications for the UK workforce. Many retailers are already taking important steps to address poor mental wellbeing within their organisations, but more still needs to be done.”

One of the steps, as outlined by the chief executive, that retail employers can take to address concerns around staff wellbeing and mental health is to invest in comprehensive staff training.

Training courses that focus specifically on mental health and employee wellbeing can be invaluable in providing employees with vital knowledge and skills required to help those in need and ultimately help create a workplace culture of support. For example, mental health training courses for management staff can provide them with the skills required to recognise an employee in need of support and understand the best way to navigate the situation.

However, with dispersed teams and challenges around accessing vital training content, it can be challenging for retail employers to deploy effective mental health training. To overcome these challenges, they need to use the right tools, such as a powerful LMS.

Find out more by visiting our retail e-learning page.

Will the four-day working week bring new training challenges?

The UK Government is currently looking to increase flexible working rights by introducing a right to request a shorter working week by compressing contracted hours. While this could bring a number of benefits to both employees and employers such as increased job satisfaction and a boost in productivity levels, it will require careful planning.

At the start of the year, we shared a blog exploring some of the top 2024 training challenges that compliance leaders should be focusing on this year. In this blog, we looked at the compliance training activities that could support changes brought forward by changes in schedules and the implementation of new staffing models to maintain the same output during a four-day working week.

Find out what these activities could entail by reading the full blog here.

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