Essential Computer Know-How: Basic Tips for Everyday Users

In the ever-evolving world of technology, our CIO, Jason Aday , has seen numerous issues arise from a lack of basic computer knowledge. Over his years of experience, he's identified key areas where users can improve their understanding to avoid common pitfalls and enhance their productivity. This article is a culmination of his insights, aimed at empowering you with essential tips for everyday computer use.

Basic Hardware Identification and Management

1. Finding the Service Tag/Computer Name

Why: Knowing your computer's service tag or name is crucial for troubleshooting and support. It helps IT staff quickly identify your machine and provide the necessary assistance.

Action Step: Locate your service tag (usually found on a sticker on your computer) or find your computer name by going to System Properties on Windows or About This Mac on Apple devices.

2. Knowing the Difference Between Monitor Power and PC Power

Why: Users often mistake turning off the monitor for rebooting the computer, which can lead to unresolved issues.

Action Step: Ensure you know how to power on/off your PC separately from your monitor. The power button on your monitor will only turn the display on/off, not the computer itself.

Basic System Operations

3. Rebooting and Shutting Down a Computer, and When to Leave it On for Updates

Why: Properly rebooting or shutting down your computer helps maintain system health and ensures updates are applied.

Action Step: Familiarize yourself with the correct shutdown and reboot procedures. Leave your computer on during scheduled update times to ensure it receives necessary updates.

4. Identifying if the Computer is Connected to a UPS/Battery Backup

Why: Knowing if your computer is connected to a UPS (Uninterruptible Power Supply) can prevent data loss during power outages.

Action Step: Check for a UPS unit near your computer and verify that it's connected. This device will typically have a battery and multiple outlets.

5. Using Wireless Keyboards/Mice and Replacing Batteries

Why: Understanding how to manage wireless peripherals prevents unnecessary disruptions.

Action Step: Check if your keyboard/mouse is wireless. Learn how to replace their batteries to ensure continued functionality.

Data Management

6. Saving Important Documents That Need to Be Backed Up

Why: Storing important documents in the right place ensures they are backed up and not lost.

Action Step: Save critical documents in designated folders that are regularly backed up, rather than in temporary folders like Downloads.

What to Avoid

1. Saving Passwords in the Browser

Why: Storing passwords in browsers can be a security risk if your browser or computer is compromised.

Action Step: Use a dedicated password manager to securely store and manage your passwords.

2. Saving Important Documents in Downloads

Why: The Downloads folder is often cluttered and not typically backed up, increasing the risk of losing important files.

Action Step: Save important documents in specific folders that are backed up regularly.

3. Clicking on Popups in the Bottom Right Corner

Why: These popups can be misleading or malicious, potentially compromising your system.

Action Step: Be cautious with notifications and verify their source before clicking. Use built-in security tools to manage and filter notifications.

4. Ignoring Software Updates

Why: Failing to install updates leaves your computer vulnerable to security risks and performance issues.

Action Step: Regularly check for and install software updates to ensure your system is secure and running efficiently.

5. Using Unverified USB Drives

Why: Plugging in USB drives from unknown sources can introduce malware to your computer.

Action Step: Only use USB drives from trusted sources and scan them for viruses before use.

By following these tips, you can avoid common issues and ensure a smoother, more secure computing experience. Remember, a little knowledge goes a long way in preventing problems and enhancing your productivity. Stay informed and proactive with your computer usage, and don't hesitate to seek help if you're unsure about any of these tips.