Eric Tsui: Profiles in Knowledge

This is the 76th article in the?Profiles in Knowledge?series featuring thought leaders in knowledge management.?Eric Tsui lives in Sydney, Australia and is a professor at The Hong Kong Polytechnic University (PolyU) and Vice President of the Hong Kong Knowledge Management Society (HKKMS). He is an educator, consultant, author, speaker, and community leader.

Eric specializes in digital knowledge networks, cloud innovations, knowledge management, Industry 4.0, MOOCs (massive open online courses), learning theories and pedagogies, open education, global classrooms, eLearning, innovation, digitalization, and entrepreneurship. In 2020 I responded to Eric’s call to record a 5-minute video on?the roles and responsibilities of a KM officer in an organization.

Background

Eric joined Computer Sciences Corporation (CSC) after years of academic research in automated knowledge acquisition, natural language processing, case-based reasoning and knowledge engineering tools. His research strengths include cloud-based business innovation and knowledge services. He joined PolyU in 2005 and has served as the Program Leader of the Master of Science in Knowledge Management degree program and Associate Director of the Knowledge Management and Innovation Research Centre (KMIRC).

Eric is one of the three original developers of the COLOSSUS Expert System for handling bodily injury and workers compensation claims in 1990s. He is an honorary advisor of the Hong Kong Police. Correctional Services Dept and Efficiency Office in the HK government. He has designed and launched two MOOCs: “Knowledge Management and Big Data in Business” and “Industry 4.0: How to Revolutionize Your Business” on the MIT edX platform.

His current interests in KM (through collaborative research, training, or consultancy service) are digital literacy, personal learning environment and networks, and KM technologies including search engines, portals, personal knowledge management (PKM), and knowledge cloud services. Eric conducts research in cloud intelligence, blended learning, knowledge-enabled business process management (BPM), communities of practice, and platform ecosystems. He teaches and consults on KM, taxonomy creation and maintenance, content and document management systems, BPM, service Innovation, and communications.

Education

• University of Sydney, B.Sc. (Honors), Computer Science, 1980 - 1983
• University of Southern Queensland, MBA, Business Administration, 1991 - 1993, Specialization - Project Management
• Deakin University, PhD, Knowledge Engineering, 1984 - 1988?

Experience

• Professor - The Hong Kong Polytechnic University, 2005 - present
• Vice President - Hong Kong Knowledge Management Society (HKKMS), 2008 - present
• Principal Consultant and Project Director - PolyU Technology and Consultancy Company Limited, 2005 - present
• Computer Sciences Corporation (CSC)

1. Chief Research Officer, Asia Pacific, 2000 - 2005
2. Principal Business Consultant, 1997 - 2000

• Principal Consultant and Product Manager - Continuum Australia, 1993 - 1997
• Senior Consultant, Artificial Intelligence - Computations Asia Pacific, 1989 - 1993?

Profiles

• LinkedIn
• KMIRC - Knowledge Management and Innovation Research Centre
• The Hong Kong Polytechnic University (PolyU) 80th Anniversary
• Knowledge Management Online
• KM4Dev
• Facebook
• 2021: 10th International Conference on Knowledge Discovery

Content

• Twitter
• LinkedIn Posts
• Publications
• Academia.edu
• KMIRC - Knowledge Management and Innovation Research Centre
• Research Output
• Google Scholar
• Semantic Scholar
• ResearchGate
• Orcid

Articles

• Technologies for Personal and Peer-to-Peer Knowledge Management
• From Skills and Competencies to Outcome‐based Collaborative Work: Tracking a Decade’s Development of Personal Knowledge Management (PKM) Models
• Trust as an antecedent to knowledge sharing in virtual communities of practice
• A Two-Tier Approach to Elicit Enterprise Portal User Requirements
• Computational narrative mapping for the acquisition and representation of lesson learned knowledge

Articles by Others

• Knowledge Management Award 2021
• Jack Vinson
• Leveraging Success Through New Learning Networks
• Curriculum Co-Creation and Student-Centric Learning Environment
• Creating a Sustainable Competitive Advantage Through Knowledge Sharing Technology

Presentations

• SlideShare
• An introduction to KM & its evolution in the last 2 decades

• Lessons Learned from nearly 200 cases of Knowledge Management journeys

Online Training

• edX
• MOOC and Free Online Courses

Podcasts

• Creating a Sustainable Competitive Advantage Through Knowledge Sharing Environments
• The Intellectual Capital Series
• Knowledge Management in Asia

Videos

YouTube

• Channel
• Search
• Thank you message for KM Award 2021

• Knowledge Management Interview

Vimeo

• Case Study: Hybrid folksonomy-taxonomy
• Professional Development in KM: Part 1
• iKMS: Selecting Tools for Knowledge Sharing
• KM Singapore 2007: KM in a Hong Kong Manufacturing Company
• Cloud Computing: How to get your head round this elusive subject

Book Chapters

• Handbook of Knowledge Management Vol. 2 edited by Clyde Holsapple - Chapter 33: Tracking the Role and Evolution of Commercial Knowledge Management Software

• ?A Research Agenda for Knowledge Management and Analytics edited by Jay Liebowitz – Chapter 8: Serendipitous encounters to support innovations via knowledge visualizations with Simon Li

• Successes and Failures of Knowledge Management edited by Jay Liebowitz - Chapter 6: Lessons Learnt from Nearly 200 Cases of KM Journeys from Hong Kong and Asian Enterprises
• Intellectual Capital Strategy Management for Knowledge-Based Organizations edited by Patricia Ordonez De Pablos, Robert Tennyson, and Jingyuan Zhao - Chapter 13: Exploration in Intellectual Capital Practice: A Knowledge Management Perspective with Rongbin W.B. Lee, Cherie C.Y. Lui, and Jessica Y.T. Yip
• Multidisciplinary Studies in Knowledge and Systems Science edited by Guangfei Yang

1. Chapter 5: Knowledge Mining Wikipedia: An Ontological Approach with Herbert Lee and Keith C.C. Chan
2. Chapter 13: A Study of Organizational Narrative Simulation for Decision Support with C. L. Yeung, C. F. Cheung, and W. M. Wang
3. Chapter 17: Delivering Knowledge Services in the Cloud with Farzad Sabetzadeh

• Personal Knowledge Management: Individual, Organizational and Social Perspectives edited by David J. Pauleen and G.E. Gorman - Chapter 11: Exploring the Linkages between Personal Knowledge Management and Organizational Learning with Ricky K. F. Cheong
• Social Web Evolution: Integrating Semantic Applications and Web 2.0 Technologies edited by Miltiadis D. Lytras and Patricia Ordonez de Pablos - Chapter 10: Application of Web 2.0 Technology for Clinical Training with Adela Lau
• Handbook of Research on Hybrid Learning Models: Advanced Tools, Technologies, and Applications edited by Fu Lee Wang, Joseph Fong, and Reggie C. Kwan - Chapter 8: Performance and Agility in Orchestrating Learning Online with Lai Yung Yuen
• Encyclopedia of Portal Technologies and Applications edited by Arthur Tatnall - Chapter (pages 1026-1032): Two-Tier Approach to Elicit Enterprise Portal User Requirements with Calvin Yu and Adela Lau
• Knowledge Management and Intellectual Capital Excellence Awards 2015: An Anthology of Case Histories edited by Dan Remeny - Chapter 7: Lessons Learned from Nearly 200 Cases of KM Journeys by Hong Kong and Asian Enterprises