E.Q Guy Over the T.Q Prospect.
Charles Umeh
I Help next-era leaders connect the dots beyond Work|Keynote Speaker|CorporateTrainer|I'nt Author|TEDSpeaker|T.VHost|CulturalStoryteller
Why you must choose the: Emotional Quotient prospect over the Technical Quotient
Technical skills can be trained. the job is half done when you have one who is EQ
During the COVID-19 pandemic, one story we connected to was Coca-Cola's story and how they spotted the shared response of everyone at work. Coca-Cola faced profound challenges like other majors,s and the lesson they learned was clear: the most effective leaders were not the ones solely focused on tasks but those who understood how to care for their teams beyond the immediate demands.
Dear Z,
This is why you must get it.
Coca-Cola began recognizing that human skills like empathy, adaptability, and communication were crucial. This became essential for team cohesion, especially in remote work environments. For instance, Coca-Cola shifted its emphasis toward employees with these soft skills, helping to maintain morale and productivity during a highly uncertain time. The managers who focused only on tasks struggled to connect with their teams, leading to inefficiencies and disengagement. While leaders who prioritized well-being, mental health, and communication thrived, fostering better collaboration and innovation.
The pandemic underscored that the future of work isn't just about hitting targets; it's about fostering environments where employees feel valued, seen, and heard. This human-centered approach is what companies must embrace to attract and retain Gen Z talent—who seek purpose, balance, and belonging in their workplaces. Coca-Cola’s shift serves as a powerful example of how businesses can thrive when they invest in human skills over strict task management.
The EQ prospect goes beyond the work while the T.Q prospect most times knows the work and follows up to get results As we look forward, big players must focus on building teams with diverse human skills rather than boxing these skills as an inclusive checklist and investing in leadership development that encourages empathy and communication. In today’s work culture, it's clear that caring is a competitive advantage.
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For employers, this means rethinking recruitment to prioritize candidates who possess both technical and emotional intelligence. It's a shift from merely managing teams to leading them with heart. For Gen Z, the Coca-Cola example offers a valuable lesson: human skills will define the next generation of leadership. embracing this shift and creating workplaces that thrive on both empathy and excellence is a win for everyone at work Behind the scenes
Looking forward to hearing from you and seeing how you’re putting these strategies into action.
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.Charles Umeh is a Global – leadership author and Thought leader well-known for improving and helping the next generation in the workplace. He uses the tools of books, workshops, and knowledge events to achieve these goals. He has written and co-written six books on leadership, entrepreneurship, and innovation.
His TED Talk Think Like a changemaker is a clarion call for the next generation to align with their work and calling. Charles works with teams and executives both as a shadow board and as a Third opinion for corporates and individuals his newest book Redefining Talent Redefining Talent E-copy addresses the human skills challenge for the Executives and HR leading the next generation at work. He produces and hosts the btcshow .
Charles works with teams and executives both as a shadow board and as a Third opinion for corporates and individuals his newest book Redefining Talent addresses the human skills challenge for the Executives and HR leading the next generation at work. He produces and hosts the btcshow a reservoir of knowledge for the upward mobile and next-generation entrepreneurs and intrapreneurs You should subscribe
P.S.: If you find this follow-up helpful, don’t keep it to yourself. Share it with your HR or leadership teams, and let’s create a ripple effect of excellence in workplaces everywhere!