EQ in Age of AI - What Smart People Know that Machines Never Will

As artificial intelligence (AI) revolutionises industries, a critical distinction emerges: what sets humans apart from machines is emotional intelligence (EQ)—the uniquely human capacity to understand, manage, and harness emotions in ways machines cannot replicate.

Paul Ekman and the Science of Emotion

In the 1960s, psychologist Paul Ekman uncovered universal emotional "microexpressions" such as anger and joy, detectable even in fleeting facial movements. His work inspired affective computing, enabling machines to recognize emotions through tools like facial recognition. Despite this, AI merely simulates emotional understanding, lacking the complexity inherent in human emotions shaped by culture, physiology, and experience.

Ekman’s research influenced popular culture, notably the film?Blade Runner, where the Voight-Kampff test distinguishes humans from replicants by analyzing emotional depth. This underscores a profound truth: emotions are more than surface signals—they are intricate processes unique to humans.

Lisa Feldman Barrett and Emotional Complexity

Building on Ekman’s work, psychologist Lisa Feldman Barrett argued that emotions are context-dependent constructs rather than universal "fingerprints." For example, a smile could signify happiness or discomfort depending on cultural norms and past experiences. Her research emphasises the importance of considering individual and situational nuances to truly understand emotions.

EQ: A Critical Human Advantage

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