Episode 102: Just Eat just got sold - what it means on the global stage for Doordash

Joining Carl today is guest host Olga Loptegui as they discuss Digital Twins and the impact to predictive analytics, Just Eat being bought and what that means in the Global Delivery Consolidation Race, and looking into the success that has seen Just Salad raise $200M.

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??? What’s Inside This Episode?

? [01:07] – Just Salad Gets $200M Investment

• What makes Just Salad’s tech stack unique?
• How will this funding impact digital transformation in restaurants?
• Will they use the investment for expansion, technology, or both?

“Just Salad has an unusual amount of customization in their marketing technology stack for a brand of their size.” Olga

? [04:42] – Just Eat Takeaway’s Acquisition by Process

• What does this mean for global food delivery consolidation?
• How does it compare to previous acquisitions like Grubhub?
• Could DoorDash face challenges in global expansion?

“Fewer platforms controlling more markets could mean pricing power shifts against restaurants.” Carl

? [09:09] – The Digital Guest Experience & UX Innovation

• How should restaurant UI/UX evolve for better ordering?
• Why should apps customize the interface for individual users?

“Why show customers buttons they’ll never use? A smarter UI would eliminate friction and focus on what each guest actually wants.” Olga

? [14:19] – What Are Digital Twins & Why Do They Matter?

• How do digital twins work in the restaurant industry?
• Can virtual simulations replace traditional prototype testing?
• How might predictive maintenance reduce restaurant downtime?
• Additional Paper here

“Formula 1 uses predictive data to plan pit stops—restaurants can do the same for equipment maintenance.” - Carl

? [19:53] – Dutch Bros, Panda Express & Domino’s on Mobile Ordering

• How did Dutch Bros perfect their mobile app launch?
• What improvements are Panda and Domino’s making?
• Why is mobile ordering crucial for customer loyalty and convenience?

“Dutch Bros took their time testing mobile ordering—and it paid off with a flawless launch.” - Olga

Watch the Trailer here

1. Exploring the first IHOP-Applebee's cobranded restaurant
2. The future of personalization and predictive menus
3. Shake Shack’s Premium Position Pays Off
4. Uber vs Doordash - an inside take
5. Boostly secures $22M in funding
6. Grubhub layoffs begin as Wonder acquisition

Voice AI friendlier than humans?

Is AI a more significant threat to Doordash than it is to B2B software?

How can Restaurant and Cannabis Brands work together?

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Restaurants as Platforms - The New Blue Print

February 26th 2024

Check out last year's episode here!