Ep. 112 - Antoine Jebara, Co-founder & GM MSP Business of JumpCloud

Ep. 112 - Antoine Jebara, Co-founder & GM MSP Business of JumpCloud

In this episode of Partnerships Unraveled, we’re joined by Antoine Jebara , Co-Founder of JumpCloud d and General Manager of their MSP business. Antoine shares how a partner-driven strategy has propelled JumpCloud into over 160 countries, emphasizing the power of localization and trust in building successful partnerships.

Learn how JumpCloud enables MSPs to thrive with tailored programs, actionable feedback loops, and a revamped partner framework that adapts to businesses at every stage. Antoine also highlights the importance of fostering community, empowering small MSPs to grow, and aligning product development with partner needs.

Whether you’re a channel veteran or new to partnerships, this episode offers inspiring stories and practical insights on building trust, driving growth, and shaping the future of the channel. Tune in to explore how JumpCloud turns collaboration into success.

Key Takeaways:

  • Localization is a Competitive Edge: JumpCloud uses partners to overcome regional barriers like language, currency, and regulatory complexity, which can’t be solved by a centralized approach. For example, in Brazil, partners build communities on platforms like WhatsApp while addressing intricate tax systems, creating a highly localized approach that would be unfeasible for a direct sales team.
  • Community Building as a Growth Lever: Events like MSP roadshows foster connections not only between JumpCloud and its partners but also among the partners themselves. Antoine shared stories of partners collaborating after meeting at these events, highlighting the channel’s potential for peer-driven problem solving and innovation.
  • Trust is the Currency of Channel Success: JumpCloud invests in transparent communication and long-term relationships with its partners. Antoine noted that a shared vision, rather than transactional incentives like MDFs, is the foundation for sustainable growth and loyalty in the channel.


Antoine's Nomination

At the end of each episode, we invite our guests to nominate future leaders who can bring valuable insights to the podcast. Antoine nominated Jessica Reece from Check Point Software .

Hit "subscribe" to stay tuned for Jessica's episode!

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