Environmental, Social & Economic Key Performance Indicators (KPIs) The hospitality Sector can monitor to track Sustainability Practices

Here are some key performance indicators (KPIs) that hospitality industries should track to measure the effectiveness of their sustainability programs:

Environmental KPIs:

Energy Consumption: Track energy usage per room or square foot, identify areas for improvement, and set reduction targets.

Water Consumption: Monitor water usage per room or guest, implement water-saving measures, and set reduction goals.

Waste Generation: Measure the amount of waste generated per room or guest, increase recycling rates, and reduce waste through composting and other strategies.

Carbon Footprint: Calculate the hotels carbon footprint and set targets for reducing greenhouse gas emissions.

Sustainable Procurement: Track the percentage of sustainably sourced products used in the hotels operations.

Social KPIs: Employee Satisfaction: Measure employee satisfaction and turnover rates to assess workplace culture and well-being.

Community Engagement: Track the hotels involvement in local community initiatives and charitable programs.

Guest Satisfaction: Monitor guest satisfaction with the hotels sustainability efforts, such as recycling programs and local sourcing.

Fair Labor Practices: Ensure compliance with fair labor standards and track employee wages, working hours, and benefits.

Economic KPIs:

Return on Investment (ROI):

Calculate the financial return on sustainability investments, such as energy efficiency upgrades and renewable energy projects.

Cost Savings: Track cost savings from energy and water conservation, waste reduction, and efficient operations.

Revenue Generation: Identify revenue opportunities from sustainable tourism, such as eco-friendly packages and certifications.

By tracking these KPIs, hospitality businesses can gain valuable insights into their sustainability performance, identify areas for improvement, and make data-driven decisions to achieve their sustainability goals.

Adjunct Professor Taddeo Rusoke, PhD is a Ugandan Conservation Scientist, Researcher, and Conservation Leader passionate about influencing change in communities through Education for Sustainable Development. Taddeo has fifteen (15) years of experience in Conservation Leadership at the Executive Level and is a senior Faculty in Uganda's Higher Education Sector. He has consulted for the United States Forest Service, UNDP, UNEP, AWEI, UWA, PEDRR, ATIM, CUNCR and several other local, national and international organisations on areas of community engagement in conservation, ecotourism, policy, climate adaptation, governance, resilience and nature-based solutions.