Enterprise Technology News for the Week of August 16th
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The editors at Solutions Review have curated a "greatest hits" collection of noteworthy enterprise technology news from the week of August 16th.
Keeping tabs on the most relevant enterprise technology news can be time-consuming. To help, the Solutions Review editorial team has summarized some of the week's top headlines in the marketplace from various categories, including cybersecurity, data management, ERP, marketing technology, and more.
Enterprise Technology News for the Week of August 16th
AMD Acquires Silo AI
AMD—an adaptive computing solution provider—has announced the completion of its acquisition of Silo AI, the largest private AI lab in Europe. The all-cash transaction is valued at approximately $665 million and furthers AMD's commitment to delivering end-to-end AI solutions based on open standards. Silo AI brings a team of "world-class" AI scientists and engineers with experience developing AI models, platforms, and solutions for large enterprise customers to AMD, who will join the AMD Artificial Intelligence Group (AIG), led by AMD Senior Vice President Vamsi Boppana.
Cerabyte Brings New Data Storage Tech to World Stage
Cerabyte, a ceramic-based data storage solution provider, has become an official CERN openlab member. As a member, Cerabyte will be able to collaborate on the development of secure, sustainable, and cost-effective data storage solutions for CERN's research activities. Christian Pflaum, CEO and Founder of Cerabyte says, “We are thrilled to collaborate with CERN openlab and further develop Cerabyte’s durable and sustainable data storage technology to support CERN’s long-term data storage needs.”
Cloudera Updates UI
Cloudera, an enterprise data cloud provider, has updated its user interface (UI) with new features and enhancements. The changes are designed to give users a more cohesive, intuitive, and efficient interface that streamlines navigation, improves feature discoverability, and maximizes productivity. Specific changes include an analytics summary tool, a new Favorites feature, a guide to the platform's various offerings, a quick-start section, documentation searching tools, and more.
Constellation Research Updates its 2024 ShortList for Midmarket CRM Suites
Strategic advisory and analyst firm Constellation Research recently released its Constellation ShortList for Midmarket CRM Suites. The report from R "Ray" Wang spotlights eight CRM solution suites that midmarket companies should know about. These include Brevo, HubSpot, Keap, Microsoft Dynamics 365, NetSuite CRM, SugarCRM, Zendesk, and Zoho CRM. Constellation selected these companies based on market share, internal research, client inquiries, customer references, partner conversations, and more.
Cyvatar Ranks No. 605 on the 2024 Inc. 5000 List of the Fastest-Growing Private Companies in America
This week, Cyvatar, a leading cybersecurity solutions provider, ranks No. 605 on the 2024 Inc. 5000, the annual list of the fastest-growing private companies in America. The prestigious ranking provides a data-driven look at the most successful companies within the economy’s most dynamic segment—its independent, entrepreneurial businesses. Microsoft, Meta, Chobani, Under Armour, Timberland, Oracle, Patagonia, and many other household-name brands gained their first national exposure as honorees on the Inc. 5000. “We are thrilled and humbled to be recognized by Inc. 5000,” said Corey White, Founder & CEO of Cyvatar. “This ranking reflects the dedication and hard work of our incredible team and our unwavering commitment to transforming the cybersecurity landscape for small and medium businesses.”
DigiCert to Acquire Vercara
DigiCert, a leading provider of digital trust, this week announced that it has entered into a definitive agreement to acquire Vercara from Golden Gate Capital and GIC. Vercara is a leading provider of cloud-based services that secure the online experience, including managed Authoritative Domain Name System (DNS) and Distributed Denial-of-Service (DDoS) security offerings that protect organizations’ networks and applications. Terms of the transaction were not disclosed.
Epicor Receives a New Investment Partner
Clayton, Dubilier, and Rice (CD&R), a leading private investment firm, and CVC, a global private markets manager, have acquired significant ownership in Epicor, a global provider of industry-specific enterprise software. After this investment, CD&R and CVC will have an equal number of Board seats, with Jeff Jawn continuing to serve as Chairman and Steve Murphy staying on as CEO. Aaron Dupuis, a Managing Partner at CVC, says, "We are thrilled to partner with Steve Murphy and the Epicor management team, along with CD&R, to support the company and its growth plans."
FBI-Lead International Investigation Drives Shutdown of Ransomware Group
This week, FBI Cleveland announced the disruption of “Radar/Dispossessor”—the criminal ransomware group led by the online moniker “Brain”—and the dismantling of 3 U.S. servers, 3 United Kingdom servers, 18 German servers, 8 U.S.-based criminal domains, and one German-based criminal domain. Since its inception in August 2023, Radar/Dispossessor has quickly developed into an internationally impactful ransomware group, targeting and attacking small businesses and organizations from various sectors. Originally focused on entities in the United States, the investigation discovered 43 companies as victims of the attacks, from countries including Argentina, Australia, Belgium, Brazil, Honduras, India, Canada, Croatia, Peru, Poland, the United Kingdom, the United Arab Emirates, and Germany. During its investigation, the FBI identified a multitude of websites associated with Brain and his team. The investigation and joint takedown were conducted in conjunction with the U.K.’s National Crime Agency, Bamberg Public Prosecutor’s Office, Bavarian State Criminal Police Office (BLKA), and the U.S. Attorney’s Office for the Northern District of Ohio.
Gartner Releases its 2024 Magic Quadrant for Robotic Process Automation
Analyst house Gartner, Inc. recently released the 2024 edition of its Gartner Magic Quadrant for Robotic Process Automation, identifying thirteen of the marketplace's most effective robotic process automation vendors. The researchers behind the report—Arthur Villa, Saikat Ray, Melanie Alexander, Sachin Joshi, and Mike Helsel—evaluated each listed vendor's strengths and weaknesses, ranked them on the signature "Magic Quadrant" graph, and the editors at Solutions Review highlighted the updates worth knowing about.
HPE Acquires Morpheus Data
Hewlett Packard Enterprise (HPE) has announced its plans to acquire Morpheus Data, a hybrid cloud management and platform solution provider. The acquisition reinforces HPE's commitment to simplifying IT complexity by expanding the hybrid operations capabilities available via the HPE GreenLake cloud. Morpheus will also enhance HPE GreenLake by providing multi-vendor, multi-cloud application provisioning, orchestration, and automation, as well as FinOps capabilities for cloud cost optimization.
Linux Foundation 'Welcomes' Open Model Initiative
The Linux Foundation, a non-profit organization focused on enabling innovation through open-source, has welcomed the Open Model Initiative (OMI) to the Linux Foundation community. The OMI's focus is on fostering the creation and adoption of high-quality, openly licensed AI models that drive creativity, are free to use, and can meet the growing demand for open-source AI platforms. Formed through a joint effort by founding organizations Invoke, CivitAI, and Comfy Org, and with widespread support from community players like Wand and Sentient Foundation, the OMI is now an official open-source foundation hosted by the Linux Foundation and will be governed by a community-led Steering Committee.
Microsoft Makes Admin Monitoring Workspace to US Government Cloud Tenants
Microsoft recently announced that its Admin monitoring workspace is now available for Microsoft Power BI in the following US government clouds: Government Community Cloud (GCC), Government Community Cloud High (GCC High), and Department of Defense (DoD). The Admin monitoring workspace provides users with pre-built Power BI reports and semantic models capable of tracking tenant-level inventory and audit activities for the past 30 days. It is fully managed by Microsoft, meaning it will ensure companies receive the latest insights.
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NETSCOUT Unveils New Solution for Training High-Quality AI Models
NETSCOUT—a performance management, cybersecurity, and DDoS attack protection solution provider—has announced a new initiative to provide companies with the data they need to support better outcomes for their AI and AIOps solutions. To support this plan, the company has introduced Omni AI Insights, which delivers actionable network telemetry data to feed customer AI efforts. This will help users identify observability trends, automate data analysis, uncover historical operational patterns, and detect unforeseen issues.
Snowflake Unveils Cortex Analyst
Snowflake has announced the public preview of its Snowflake Cortex Analyst tool. Cortex Analyst is built using Meta's Llama and Mistral models, is designed to be a fully managed service, and provides users with a conversational interface to interact with the structured data available in Snowflake. The tool uses an agentic AI setup to deliver high text-to-SQL accuracy, enabling business users with the capabilities they need to ask questions using natural language and receive accurate answers in real-time.
Solutions Review Partners with Cloudflare for Back-to-Back Solution Spotlights
Cloudflare will appear in the Solutions Review studio on Thursday, August 22nd. Join Brian Tokuyoshi, Director of Product Marketing, as he walks us through why traditional firewalls and network security methods are dated and expensive and how shifting to the cloud is the future. Cloudflare will then be back exactly one week later on Thursday, August 29th. Join Senior Zero-Trust Product Expert Michael Keane and Network Security Analyst John Grady as they examine the consensus from a recent survey and input their own thoughts on the biggest workforce risks related to internal system access, how agentless deployments can accelerate Zero-Trust adoption, which app types and user groups to prioritize offloading from VPNs first, and project focuses and time spent across initial rollout, expansion, and advancement phases.
SYSPRO Receives an Investment from Advent International
SYSPRO, a global ERP software provider, has received an investment from Advent International, a private equity investor. With this investment, Advent will acquire a majority ownership stake in SYSPRO. The investment will help SYSPRO accelerate its global growth initiatives, support its product innovations, and unlock new growth opportunities in key markets, including the USA and UK. As part of the deal, Mike Ettling—a software business leader who has previously served as the President of SAP SuccessFactors and is presently the CEO of Unit4—will join SYSPRO as Chairman of the Board.
Phil Duff, the co-founder of SYSPRO, also announced that he will be retiring at the end of September 2024. In a statement, he says, "I have been at the helm of SYSPRO for 46 years and have worked with incredible teams of people, customers, and partners across the globe. As the company enters a new era, I’m confident Advent can foster continued growth and innovation."
Workato Announces a New Agentic Orchestration Platform
Workato, an AI-driven enterprise orchestration platform, has announced Workato Agentic, a low-code/no-code agentic orchestration platform. The new offering is built with two key components: Workato Genie, a framework for building purpose-specific AI Agents, and Genie Apps, pre-built agentic apps that address different business or industry needs. Workato is also launching ITGenie, a new IT helpdesk application that uses Agentic AI and a Sales Assistant tool to help teams improve sales productivity. The general availability of Workato Genie is planned for the beginning of 2025.
Yellow.ai Launches Analyze, a New Tool for Improving Bot Interactions
Yellow.ai, an "AI-first" customer service automation solution, has launched Analyze, a new solution designed to improve bot interactions with advanced self-learning capabilities and in-depth conversational insights. The Analyze tool is powered by an in-house LLM model and can help businesses reduce ticket volume by thirty percent, boost containment rates by ten percent, and more. It comes equipped with self-learning loopback technology, AI-generated topic clusters, conversation analysis tools for improving customer support, and sentiment analysis capabilities to maximize user satisfaction.
Insight Jam Updates
Watch this space each week as our editors will share the best written and video resources from Insight Jam, Solutions Review's enterprise tech community for business software pros . The goal? To help you gain a forward-thinking analysis and remain on-trend through expert advice, best practices, trends and predictions, and vendor-neutral software evaluation tools.
Evolving ERP – Judith O’Callaghan and Ashley Saltzman
In the latest episode of the Evolving ERP show, industry expert Judith O'Callaghan is joined by Ashley Saltzman , a global expert with nearly thirty years of experience at companies like SAP, IBM, MYOB, and more. The hosts dive into the nitty-gritty involved in contract negotiations, the importance of fostering a consistent organizational culture, the value of proper documentation, the art of escalation management, and maintaining communication within the company.
Insight Jam Podcast - Krishna Raj Raja
This week on the Insight Jam, host Doug Atkinson and Krishna Raj Raja , founder of SupportLogic , explore the world of customer support. Krishna explains how SupportLogic's technology analyzes customer interactions to extract valuable insights, predict issues, and improve overall support experiences. The conversation also touches on the evolution of AI, the challenges of building company culture in a distributed environment, and Krishna's journey from getting computer games to run in DOS to tech executive.
How to Create Hit Data Products in an AI World
The recording of Robert Eve 's most recent episode of The Jam Session is now available! On this month's episode, Robert Eve brings on AI product experts Michael Magalsky , Kaycee Lai , and Sharad Kumar . These experts share insights on the key attributes of "hit" data products, the roles and responsibilities required to create them, and the necessary technological infrastructure. They emphasize the importance of trust, usability, and iterative development in creating data products that are widely adopted and valued within organizations.
Conducting Insights: From Copper and Aluminum to the Art of Data Storytelling
Joe Perez ("Dr. Joe") returns with another thoughtful article that draws surprising parallels between electrical wiring and the evolving art of data storytelling and visualization. In his article, he explains...
"The story of aluminum and copper wiring serves as a valuable analogy for the challenges and opportunities in data visualization. Just as electricians must navigate the complexities of connecting different types of wires, data storytellers must bridge the gap between raw data and human understanding."
Navigating the AI Worm Threat: A Wake-Up Call for a Future of Risk!
Doug Shannon ?? is back with a new collection of insights on the latest trends in AI technology. In one of his latest posts, he explains how the emergence of "generative AI worms" poses a risk to the data security and integrity of AI systems like OpenAI's ChatGPT and Google's Gemini. He also identifies three takeaways industry professionals should keep in mind when considering these potential risks.