Enhancing enterprise-level security with TeamViewer Tensor

Tensor is an enterprise-grade remote connectivity platform that enables organisations to implement expansive IT management frameworks, facilitating swift and effortless access, support, and control over any device or machine, anywhere, at any time.

“TeamViewer is one of the most stable and secure technologies out there” explains Clinton Govender, Leading Channel Business at TeamViewer Africa. With over 16 years of experience in delivering strategic cloud solutions, Govender has become a fervent advocate for Tensor’s innovative features.

“Having Tensor in place enables organisations to connect remotely in a secure fashion. So, whether you’re connecting with your financial server or any part of your infrastructure, you have the ability to connect securely, without risk. You have the control, and you’re able to connect to any location across the globe”.

In this article, we will explore some of Tensor’s benefits and how it adds value to your organisation by enhancing security, streamlining digital operations, and providing a clear, centralised view of all interactions.?

TeamViewer Tensor benefits you need to know about

Auditibality

“There are many other solutions in the industry that allow you to connect to devices,” explains Govender. “However, very few are able to give you an auditable log of every single thing an IT person touched or changed within the business. That’s extremely important”.?

TeamViewer Tensor offers comprehensive audibility benefits, ensuring transparency and accountability in support experiences. With a meticulous audit trail of support interactions, organisations can efficiently identify and prioritise risks, track team effectiveness, and assess efficiency in real-time through up-to-date reports. This level of granularity extends to compliance requirements, with granular reports and logs on connections, ideal for meeting audit and compliance standards such as HIPAA, GDPR, TISAX, and POPIA. By safeguarding IT departments against inaccurate claims and maintaining compliance with regulations, TeamViewer Tensor helps organisations protect their reputation while ensuring adherence to industry standards and regulations.

Conditional Access

TeamViewer Tensor offers a suite of conditional access benefits, empowering organisations to control and manage remote access with precision. By implementing conditional access rules, organisations can prevent unauthorised remote access and support, ensuring security and compliance.?

With the ability to define and enforce access rules at all levels, access control becomes centralised, allowing for streamlined management and oversight of incoming and outgoing connections.?

Furthermore, administrators can restrict connection types and file transfers at a granular level, supplementing existing firewall measures with a rule-based access framework that enhances security and minimises risk.?

With TeamViewer Tensor, organisations can establish robust access control policies tailored to their specific needs, bolstering security while facilitating efficient remote operations.

Single Sign-On (SSO)

TeamViewer Tensor offers a range of Single Sign-On (SSO) benefits, enhancing security, compliance, and user experience. By enforcing password and multifactor authentication policies, organisations can bolster security measures and reduce the risk of unauthorised access.

“Tensor’s SSO is highly useful for seamless onboarding process in any type of industry. For controlled access of new profiles and users, TeamViewer’s single sign-on (SSO) allows instantaneous configuration of individual and device access,” says Govender.

With streamlined access, users can seamlessly log in using their existing SSO credentials, improving efficiency and reducing the burden of managing multiple passwords. From a compliance standpoint, the use of SSO promotes greater security and compliance by centralising access control and tightening security measures.?

Additionally, consolidating credentials into a single set reduces attack surfaces for hackers, enhancing overall system security. Furthermore, the implementation of SSO contributes to employee satisfaction by simplifying the login process and improving usability across the application landscape, ultimately fostering a more positive user experience within the organisation.

Bring Your Own Certificate (BYOC)

TeamViewer Tensor’s 'Bring Your Own Certificate' (BYOC) grants you the flexibility to manage connections with heightened precision. By implementing Tensor’s BYOC policies, organisations gain enhanced security for cloud services and applications by utilising their own digital certificates. Certificates can be customised to authenticate any devices engaged in a TeamViewer connection. This is in addition to TeamViewer’s own certificate authentication process, providing a robust extra layer of security.?

This strategy provides TeamViewer users with increased control over security standards, ensuring complete and consistent compliance in the use of cloud-based resources. Administrators now have more control, user management is simplified, significantly elevating the security of remote connections. With BYOC, your company is effectively doubling the security measures in place for users.

Secure & Connect Your Enterprise with TeamViewer Tensor

TeamViewer Tensor fully secures your organisation while taking operational efficiency to new heights. Its bouquet of innovative features are tailored to address all pressing enterprise-level needs, from security and insights to seamless and uninterrupted connectivity.?