Enhanced Physician Engagement - During National Physicians Week
More on physician engagement during National Physicians Week.
??“Historically, the focus has always been less on physician engagement and more on physician satisfaction. Giving physicians what they wanted—such as access to the operating room and a supportive nursing staff—is what drove good business. Now, however, there is an opportunity through physician engagement—whether with employed or independent physicians—to improve patient access, customer service, quality and costs.” —Stephen Moore, MD, Chief Medical Officer, St. Luke’s Health CHI, “Bridging the Divide,” 2020
Physician engagement is hard to define, and the literature on the topic is short on details. Despite a good deal written about it, no universal agreement exists on its definition.
Physician engagement is not one or more actions that force physicians to change their behavior. Nor is it an action that aligns financial incentives or an attempt to create a regimented, marching group of doctors. For too long, too many healthcare leaders have tried to manipulate and control physician behavior in a somewhat autocratic manner. Many leaders simply do not view physicians as engaged individuals, thinking instead that physicians have to be cajoled and otherwise encouraged to behave certain ways to support healthcare organizations. To the contrary, I believe that the vast majority of physicians are highly engaged individuals. While many may not be engaged in the broad strategic aims of healthcare organizations, they are deeply engaged in patient care. We must move away from the forced behavior that we have seen imposed on physicians in all too many healthcare organizations.
领英推荐
During this National Physician Week, let’s be aware of physician engagement and let’s thank as many physicians as possible. Think of the time they have all put in to learn, train, and prepare. Think of how we rely upon them. Thank you physicians!
Some excerpts from - Enhanced Physician Engagement: What It Is, Why You Need It, and Where to Begin, Volume 1. 2021. Health Administration Press.
https://www.ache.org/learning-center/publications/books/2440I
Experienced Medical Executive & Executive Coach
2 年I asked Google's new "Bard" what physician engagement is, and the response, I believe, was pretty good! "Physician engagement is the active participation of physicians in the decision-making process of their work, as well as their commitment to the organization and its goals. It is a key factor in improving patient care, reducing costs, and increasing efficiency. * There are many ways to engage physicians, including: * Providing opportunities for physicians to participate in decision-making. * Giving physicians feedback on their performance. * Recognizing and rewarding physicians for their achievements. * Providing physicians with the resources they need to do their jobs effectively. * Creating a positive work environment for physicians. When physicians are engaged, they are more likely to be satisfied with their work, which can lead to improved patient care. They are also more likely to be productive and efficient, which can help to reduce costs."