English Idioms To Use To Win When Busy For Business English Students
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As someone working in customer service or hospitality, you know how important it is to make a good impression on customers. One way to do this is by speaking English confidently and using idioms in your conversations.
Whether you are working with customers on a busy day or helping out during a bad weather spell, idioms can help you connect with customers and show off your English skills.
In this blog post, we will look at some of the most useful idioms for busy customer service and hospitality roles when English is your second language.
I'm swamped!
Being swamped is a common feeling when working in customer service or hospitality roles, especially during peak hours or seasons. When you're swamped, it means that you're very busy and have a lot of work to do.?
You might use this idiom when speaking to a customer who is waiting for a service or product. For example, "I'm so sorry for the wait, we're swamped right now with orders." Or when a colleague asks if you can help them with a task, "I'd love to, but I'm swamped with my own workload at the moment."
Using this idiom can show customers and colleagues that you're aware of how busy it is and that you're working hard to get everything done. It can also help to manage expectations and show empathy for those waiting or needing your assistance.?
But remember, being swamped can be stressful and overwhelming. Be sure to take breaks and prioritize tasks to avoid burnout. And when things do calm down, celebrate your hard work and accomplishments!
I'm up to my ears!
This is another great idiom to use when you're feeling super busy and overwhelmed. It means that you have so much work to do that it feels like it's coming up to your ears! It's a great way to show off your English skills and engage customers in conversation.?
For example, imagine you work in a hotel and a customer comes to you with a problem. You could say something like, "I'm so sorry, I'd love to help you but I'm up to my ears with check-ins right now. Could you please give me just a moment to finish up what I'm doing and then I'll be happy to assist you?"?
Using this idiom not only shows that you're busy and working hard, but also adds a bit of humor to the conversation. It can help you connect with customers on a personal level and make them feel more comfortable around you. Plus, it's a fun phrase to use and practice!
I've got my hands full!
If you're a customer service representative or working in hospitality, chances are you've said this phrase before. It's a great way to let someone know that you're extremely busy and might not be able to help them right away.?
The origin of this phrase is unclear, but it's thought to have been around since the early 19th century. It's used to describe a situation where you have so much to do that you don't even have time to hold anything else in your hands.?
When you're working in a customer service or hospitality role, you might find yourself using this idiom frequently. You could say "I've got my hands full with this order, but I'll get to you as soon as I can," or "I've got my hands full with all of these guests checking in, but I'll be with you shortly."?
Using this idiom not only lets customers know that you're busy, but it also shows off your English skills. Customers appreciate when they can communicate effectively with the people they're interacting with, so using idioms can help build rapport and improve their experience.?
Just be sure to also explain what the idiom means if your customer seems confused. You don't want to leave them feeling lost or uncertain about what you're trying to convey. With a little practice, you can use idioms like "I've got my hands full" with ease and confidence, making you an even more effective communicator in your role.
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It's raining cats and dogs!
When the weather outside is bad, you can use the idiom "it's raining cats and dogs" to convey that it's pouring down hard. This phrase has an interesting origin, as there is no actual evidence that cats and dogs have ever fallen from the sky during a rainstorm.
This idiom is perfect for customer service or hospitality roles when the weather is not cooperating with your customer's plans. You can say something like, "I apologize for the inconvenience, but unfortunately, it's raining cats and dogs outside right now, which may cause some delays in transportation." Using idioms like this not only shows off your English skills, but it also helps you connect with customers on a more personal level.
Another way to use this idiom is when customers come into your business soaking wet. You can say something like, "Wow, it looks like it's raining cats and dogs out there! Let me help you dry off and get warmed up."
It's important to remember that using idioms in customer service or hospitality roles can help create a friendly and welcoming environment for your customers. But it's equally important to use them correctly and not overdo it. Choose your idioms wisely and use them sparingly to make the biggest impact.
I'm snowed under!
Have you ever felt like you're buried under a pile of work, with no way out? If you work in customer service or hospitality, chances are you've experienced this feeling before. When you're dealing with a constant flow of customers, it can be tough to stay on top of everything. That's where the idiom "I'm snowed under" comes in handy.
When you say you're "snowed under," you're essentially saying that you're overwhelmed by the amount of work you have to do. It's a great way to convey just how busy you are to customers who might be wondering why their order is taking longer than expected. Instead of just saying "sorry for the delay," you can say "I'm really snowed under right now, but I'll get your order out as soon as possible."
Using this idiom is also a great way to show off your English skills. As an ESL speaker, you might feel self-conscious about your language abilities, especially when you're interacting with native English speakers. But by using idioms like "snowed under," you're demonstrating that you have a deep understanding of English that goes beyond just memorizing vocabulary words.
Of course, it's important to remember that idioms can be tricky. If you're not sure how to use one correctly, it's better to err on the side of caution and stick to simpler phrases. But if you're feeling confident in your language skills and want to impress your customers, don't be afraid to bust out some idioms.
How Learn Laugh Speak Helps Busy Adults Learn English?
Learning a new language can be a challenging and time-consuming process, especially if you are working in a customer service or hospitality role that demands most of your attention.
Fortunately, there are resources available to make learning English as a second language a breeze. One such resource is the Learn Laugh Speak student application.
The Learn Laugh Speak app offers over 33,000 lessons designed for busy students who lack time to learn English in traditional classroom settings.
The lessons are carefully crafted to cover all aspects of reading, writing, speaking, and listening in accordance with the CEFR guidelines for levels A1-C2.
The app features a user-friendly interface and intuitive navigation that makes it easy for users to pick up new vocabulary and grammar at their own pace.
Plus, with its humorous and engaging content, students are more likely to stay motivated and enjoy the learning process.
Another advantage of using the Learn Laugh Speak app is that it allows users to practice their English language skills in a variety of settings, from ordering food in a restaurant to asking for directions on the street.
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